Macbeth Coursework Essay

In this essay I will be looking at Act 2, Scenes 1 and 2 of Macbeth and producing a detailed analysis of the scenes, providing examples of how I would direct them and comparing this with how it may have been directed in Shakespeare’s day. I will also be discussing the context in which the play was written and discussing the impact this had on Shakespeare’s writing. I am setting Macbeth in the time period of which it was originally set in, the 11th century. To uphold historical accuracy, the actors will also be dressed in medieval clothing and so their outfits won’t be that grand but practical and warm, broaches and smocks. The scenery that I will have will be of a built up castle with a staircase and an upper level but also a curtain to fall in front with just an empty field for front-of-tabs work when they are not near a castle. The stage will there for have to be set in open-end staging. I have kept with the original setting for many reasons: one is that people were more suspicious at that time and were a lot more likely to believe that there are witches that make psychic predictions, also less foolish that Macbeth believes them if it was set in time when people were less sceptical toward the supernatural. If it was set in modern day Macbeth would be seen as foolish to believe them and put his life at risk for things that they have said are truths. Another flaw with setting it in modern day is that if somebody, especially the King, was murdered then the body would have to undergo a full forensic search. It would seem implausible that if a monarchy was killed for the blame to go to onto his children purely because they fled, if it was set in a time where they could just check the DNA on the weapons that you know are left there. I am also setting it then to make the story feel more real. As that is when the real Macbeth walked and talked, however falsified the story is. So it seemed best to set it in the time it was meant to have taken place. When Banquo and Fleance enter at the start of the Act, Fleance is holding a torch to show it is dark. This fits with their conversation about the night, because if they were just walking around saying it was dark but without showing any signs of not being able to see, then it would just seem unrealistic. Before Macbeth leaves to kill Duncan he should take the necklace showing symbol that he is Thane of Cawdor off and show that he is no longer that. He should also wear a red cloak to symbolise the blood, as if it is surrounding him, it should be tied up around his neck and when he is feeling the impact of what he did it should be as if it is so tight it is chocking him, the blood, or his deed, are chocking him. The scene is set in Dunsdane castle at night, Macbeth’s castle. We know that it is gone midnight from Banquo and Fleance’s conversation. This would affect the audience when Shakespeare wrote Macbeth, in Jacobean England, people were superstitious and ‘witching hour’ was still believed and feared. Also night was the time when bad things happen, it was associated with evil, witchcraft and hidden acts. Also it was common believed at the time that the good and righteous were in far before it got dark as the day is for the good and the night for the evil, the time where dark deeds took place. The stairs of the castle behind show that it is set in the courtyard of Macbeth’s castle. They are walking across stage but quite slowly as to fit in the text as it makes sense for them to be heading somewhere, as it would seem inappropriate for them to just be standing out in the dark and the cold. Historically Banquo and Macbeth were best friends and both together killed the King. But Shakespeare, who knew that King James 1, the current king, was a descendant of Banquo and thought it best not to show him as being evil. It would displease the King to show his ancestor as treasonous, so he decided to make him out as innocent and good and for him to try and discourage Macbeth from killing Duncan. By having Banquo out after dark when the bad and evil were supposedly out may have been Shakes peares way of communicating this to the audience in a discrete manner, one that the King could not fret about. The things that I would add to the start of the scene are that the lighting should be dull and dimly lit to show that it is dark with a few small lights at the top as they are referenced. This just adds to the feel of the night. Also the sound effects of crickets, regardless of whether there would be any again reference to the night it would add to the suspense. In the scene between Banquo and Fleance, Banquo has greater authority over Fleance as he refers to him as ‘Sir.’ ‘I take’t, ’tis later, sir’ So therefore when onstage Banquo needs to show that he is of higher status and so needs to look down at him. Fleance needs to be played quite introvertedly and be more hunched and talk softer and at a higher pitch than Banquo, as that will show his age. When Macbeth (and his servant) enters he should come from the opposite side of the stage from where Banquo and Fleance are. So Macbeth enters from the side where stairs are nearest and all four of them head toward the stairs when they spot each other. His servant is standing downstage to him when they are talking as it shows the lesser importance of him in both status and the play. When Banquo and Macbeth are talking they start to discuss the three witches. ‘I had a dream about the three weird sister. To you they have shown some truth.’ This shows that Banquo may be out after dark as he was having bad dreams. Macbeth should seem taken aback at this statement as if he was at that time, thinking about them, yet denies it. ‘I think not of them.’ Banquo doesn’t believe him and stays wary of him, seeming unsure what to say and the atmosphere is quite uncomfortable as Macbeth is suspicious that Banquo suspects what he is planning on doing. They are friends as well so they have to speak pleasantly and they also would not discuss possible murder plots in frount of Banquo’s son. Banquo must seem as if he is sizing Macbeth up, to see whether he would actually do that. So he has to be looking at him intently. In Macbeth’s soliloquy after he sends his servant away, he pauses and then in silence starts to pace, as if trying to think about what to do as he is torn. You hear a door open in the distance and he jumps, showing that he is on-edge and anxious. He also appears to be muttering to himself, which again shows that he is running through his thoughts on the matter. In centre stage a figure that is dressed in black produces a dagger from their costume. Macbeth sees this and walks over curiously, as he cannot see the figure. When he tries to grab it, the figure moves it just out of his way. This suggests that there is supernatural intervention. When the dagger goes towards Duncan’s room the figure dressed in black is beckoning to him and Macbeth seems transfixed on the dagger by his speech as also as he never takes his eyes off it. Just before blood appears on the dagger in the script, the figure seems to stab itself and the blood appears just on the blade. This is directing Macbeth to what he must do. The black figure then produces a crown above their head and places it on very slowly during his talk of murder and ghost and rape. When the bell rings though the crown is taken off and again is invisible. Macbeth’s voice at first when talking about the dagger, should seem entranced with it, as if it is drawing him in. He loses his sense of guilt and reaches out for it as if he was a cat just batting at the object. He should also sound shocked and confused that he can’t touch it, so it seems as though the witches are definitely putting a spell on him. The line ‘Nature seems dead’ should be said very slowly and definite, after that line it should get gradually and with more emphasis on the words. Also he should pause after ‘Moves like a ghost’. It shows his worry and nerve, also the use of the word ‘ghost’ connects it with death. In the last bit the figure produces a crown and Macbeth is determined to get it. By this time he has developed more dignity, and so he does not try and aimlessly bat around. He also appears to grow taller and in doing so makes him seem more worthy of Kingliness. When he says the last section of his soliloquy, the first line should be said whilst walking halfway up the stairs. He stops and looks around whilst saying ‘Hear it not, Duncan’. He then walks to the top of the stairs whilst saying ‘for it is knell.’ He looks over to the audience to say ‘to summon thee to Heaven,’ but the looks over to where he is exiting to say ‘or to hell’ This is said manically with a gruffer tone and with eyes open wider and the dagger held above his head as he runs off set. This section conveys the atmosphere of the night, it describes the night as being dark and dangerous. Which is conveyed by the use of personification, Macbeth compares the night to the evil deed such as murder, witchcraft and rape. It also again forewarns the terrible deeds that are soon to take place. At the beginning of Act 2 Scene 2 there should be sounds of wind in the background to show something bad is coming, this is a use of pathetic fallacy. This will make viewers think as to whether the deed has taken place yet. The audience should feel in suspense and want to know what has gone on. The lights should again be duller as it is still night, and the darkness on stage can also reflect the grey areas of the play that have not been revealed yet. Lady Macbeth, when talking, should come across as bolder and more confident than what you would think from a woman of her time. She should talk extrovertly and seem to get a sense of pleasure from what is happening, so she should look quite smug, she seems to have no remorse. You can tell that this is her outer shell as as soon as she hears the owl’s hoot, she panics and jumps but manages to regain her composition quickly. As when she says, ‘Hark! Peace’ This shows her panicking when she says Hark but then she realises that is nothing as so redeems herself by saying peace. She should enter from upstairs but the other side to Macbeth and should seem quite elated and with a smug sense of accomplishment as she meanders down the stairs and into the courtyard. She also actually freezes when she hears the owl. She is seen as dominating and so being strong relates to her being forceful before. The fact that she seems so jumpy is a contradiction to her otherwise confident manner, this shows that maybe deep down she isn’t so confident as is let on. That she only shows this exterior as to cover up the fact that she isn’t as strong as she wishes to be. When she says ‘if he had not resembled my father as he slept’ it should be said looking away from Macbeth. This shows her reluctance to show off her weakness and it shows that she did not really want to admit that to him, as if she though that it would make her seem weaker. It should also be said very monosyllabic, as to mask her feelings. This shows she does feel and does have emotions, but she chooses never to let anything but her rock solid exterior to be shown. Also that she is not as tough as she wants people to believe. When Macbeth returns with the daggers he should be in shock, to show what he did still hasn’t really sunk in and he doesn’t really believe what he did. He should talk in with a soft, distant tone as if he is not really concentrating on what he is doing. He should also not focus on anything as if he is far away, he should look through objects, not at them. When he says, ‘There’s one did laugh in’s sleep, and one cried ‘Murder!’ it is more to himself and when he is saying the speech around this he should never look at Lady Macbeth. He should seem more transfixed at the daggers. Lady Macbeth should talk with an almost hungry tone as she craves the power that it gives her. When she notices the daggers in his hands she has to seem quite disbelieving of his stupidity. When she says, ‘Why did you bring these from the place?’ She has to say it as if she cannot possibly understand why he did that, also very patronising. When Macbeth enters he is upstairs and Lady Macbeth is at the bottom and when they talk at the beginning of the scene, he is walking as they talk. He should seem shaky and closed. Lady Macbeth goes over to him, to go and comfort him but he pulls away and is transfixed with his hands and the blood on them, Lady Macbeth should also seem a bit put out by his rejection. Macbeth is filled with guilt so much he is controlled by it, so he cannot say ‘Amen.’ This is important as in Jacobean time, they were still very religious times, so by failing to be able to say the ending of a prayer shows how sinful this deed was. It shows a connection with the devil and being apart from God. He also talks about sleep, he describes it as being wonderful and relief, a blessing. When he was saying, ‘Sleep no more’, he is saying that this is a terrible punishment, sleep was taken away from him because he took a life. Lady Macbeth should seem forceful and annoyed still that he had rejected her earlier. She is very bossy and seems to be able to control and manipulate Macbeth, even though he is a strong warrior. Lady Macbeth is practical and keeps her head in their predicament, but this is quite misleading as later in the play she goes mad from the guilt of what she has done. So you know then that she doesn’t find it as simple as she lets on. We see a contrast in their characters by how they perceive the blood on their hands from the daggers. Macbeth uses a hyperbole by saying that ‘all Neptune’s water’ could not wash the blood away, so he is exaggerating and is talking more about the emotional scarring that that would leave him with. That nothing could possibly wash away what he did, no amount of water could make him forget. But Lady Macbeth simply talks about ‘how easy it is then’ as she describes only how easy it is to physically wash it off. She does not think of the guilt, only on how to get out of the blame. The dramatic effect of the knocking is that people are waking and that they can be found at any point. Somebody could arrive, also shown by the knocking as you knock to enter when you arrive. Macbeth should not seem jumpy as he is not really aware of what’s going on around him as he still hasn’t consciously awoken. Lady Macbeth should seem more aware of it as she is more aware of what they have done. During the whole of Lady Macbeth’s soliloquy, Macbeth should very slowly being playing with the water in the bucket, also to be staring very intently at it, and sounds of water movement. When Macbeth says ‘to know my deed, ’twere best not know myself’. He says it directly at Lady Macbeth, looking straight into her eyes as if willing her to understand him. When the knocking is finally getting to Macbeth he should suddenly outburst and talk very loud, almost shouting, ‘Wake Duncan with thy knocking!’ This shows that the knocking and what he did are starting to really get to him, he is more aware of the knocks when he become more aware of what he did. The voice is also a contrast to his distant and scared voice straight after he killed Duncan. Yet when he says, ‘I wish thou couldst.’ To be said softer and more inwardly, said more to himself, he should also bow his head as it shows his remorse for what he has done and his wish to rever se it. My play differs in many ways from what it would have been showed in Shakespeares day, as there is more technology and equipment in theatres now than they did then. In Shakespeare’s time there wasn’t backdrops, limited props and not very much in the way of scenery. Whereas, in my play there is an entire wall of a castle with a staircase and an upstairs for the actors to go in certain parts of the play, also there is a background of a forest for later on in the play. Underneath the stage is an area that opens up for the witches to go in when needed. These things they wouldn’t have been able to do in Shakespeare’s day, I am also using more advanced lighting then they would have then as well. Also the costumes that I use are from medieval time, whereas they were in Elizabethan dress when they were first performed. The audience would be different now as in Shakespeare’s day, the arena was a bit of a commotion, people talked, traded, drank. But nowadays, Shakespeare’s plays are seen almost as religious and the whole theatre is in silence. You are scolded if you even dare to cough. Also as people don’t have the same belief in witches and the supernatural as they did then, the story seems quite far-fetched, but it is still regarded as one of the greatest plays even written. Which is contradictory to the belief at the time. I think that my ideas are effective and also they are original, for example, my idea for Macbeth’s soliloquy, which, to my knowledge, hasn’t been used before. I think that it will be effective as I feel I have captured the characters in the way that they were written by Shakespeare and it stays very close to the original setting and so stays traditional.

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The film Educating Rita Essay Educating Rita tells a story of two people from the opposite ends of life. An uneducated working class woman finally realises the value of education and class and with the assistance of her alcoholic upper class tutor Frank Bryant, she embarks on a journey to gain the knowledge that she deeply yearns for. There are many advantages that a film has over a production of a play. It would be inconvenient and problematic to have lots of settings and changes therefore we immediately know that the film Educating Rita has more advantages over the play. It has close up shots of the characters and different settings. The burning books scene is a great example of this. In this scene Denny (Ritas husband) find a pack of Contraceptive pills which Rita has been taking. Outraged he throws all of Ritas books into a flame. We see Rita and the books through many different angles. One of the shots includes us looking at the burning books from Ritas point. This makes us feel empathy. We also see Rita from where the books are burning. At this point we feel sympathy for her as we see the expression on her face how miserable she is about her books. In the play we would not see Denny burning Ritas books and Rita helplessly just standing there from this amount of angles. We are only able to see the play from one angle which is from out seats. Another advantage that the film has over the play is the added scenes. Added scenes one the most common ways a film can use other methods in order to put across its message. A good example of this method is the scene when Denny finds the contraceptive pills. We do not see this in the play. We see Denny entering the living rooms and tossing the packet on the table. In the film we sense trouble instantly when we witness Denny looking under the floor boards as we earlier saw Rita hiding the pills in the same spot. Throughout the entire film, there are a number of shots that describe the lifestyles of both characters. Ritas journey takes us through her neighbourhood. Through several long shots we instantly understand that the area is almost a dump. The streets are littered heavily, there are abandoned caravans on the sides, two large tanks on the far end of the street which is extremely hazardous and a siren blares in the distance indicates danger. This scene concludes that lower class people who can only afford up to this degree live in an environment like this. On the other hand, Franks environment is the opposite. As Frank walks home we see large amount of space including trees spread out finely, autumn leaves landing swiftly on the ground, parked cars and bird chirping in the distance.

Organizational Effectiveness and Leadership in Healthcare

Organizational Effectiveness and Leadership in Healthcare Miguel Boquer The success of a healthcare organization greatly depends on the effectiveness of the leadership in place. Leaders are a very integral part in the development and communication of new organizational strategies. Then, these strategies are shared throughout the organization as to motivate the employees so that they become more dedicated towards the organizations goals (The CEO Institute, 2016). Leaders must maintain certain competencies in order to be as effective as possible within any organization, which is why the best leaders are always looking for ways to improve themselves. If I am planning on being a leader at some point in the future for a healthcare organization, it is important that I take into consideration the competencies that I already possess to determine the areas in need of improvement. I will be using two competencies as an example, effective communication and self-management. Being an effective communicator is essential to leading any organization and I consider myself to be quite strong in this particular competency. Effective leaders must have a strong understanding of how to properly communicate to stakeholders, management, patients, employers, and any other important factors that affect the organization. Forms of communication have only improved over the years such as in the use of email, presentations, video conferencing, social media, or simply in-person. Then, there is the understanding of body language, tone of voice, or being a proactive listener to help you in becoming a better communicator. I initially learned how to become a gre at communicator as a student in a professional sales organization and then proceeded to practice effective communication throughout my professional career to this day. There is always so much to learn in regards to being an effective communicator. A survey that was conducted by Athena Health found that physicians significantly cited the ability to communicate as the most essential skill for management of healthcare. Physicians cited communication to be the top leadership skill to focus on for improvement, which is the area that would benefit the healthcare organization the most (Cosinuke, 2016). The second competency to discuss is self-management, which is an area where I find that I could always use a significant amount of improvement. The skills for self-management are the foundation of good leadership and a prerequisite of a excellent manager and leader. One of the most essential skills on managing oneself is emotional competencies (Kumar, Adhish, Chauhan, 2014). Dealing with emotions within the work environment can be challenging because work can tend to be a stressful environment. From personal experience, I find it difficult at times to prevent personal emotions from outside of work from affecting me entirely because it can be quite draining, especially with everything else you have to deal with in the workplace on top of that. I find it best to look for ways to cope with stress and emotions so that it will affect my professional work as minimal as possible. Emotional competencies are based on emotional intelligence and a particular amount of emotional intelligence is needed in order to learn the emotional competencies. Evidence has indicated that strong job performance is linked to high emotional intelligence (Kumar, Adhish, Chauhan, 2014). Individual behaviors can improve the quality of patient care significantly and emotional intelligence may explain why some practitioners and organizations are better at delivering patient care. It has also been shown to have a positive effect on teamwork, communication, stress management, organizational commitment, and effective leadership (Warren, 2013). These are just two of many competencies that are imperative towards being a great leader within a healthcare organization. Personal improvement is a long, worthwhile process. I hope to continue developing my competencies so that I can be a great leader some day. References: Cosinuke, R. (2016). Communication is the most important leadership trait. Retrieved from https://insight.athenahealth.com/communication-is-the-most-important-healthcare-leadership-trait/. Kumar, S., Adhish, V. S., Chauhan, A. (2014). Managing Self for Leadership. Indian Journal of Community Medicine: Official Publication of Indian Association of Preventive Social Medicine, 39(3), 138-142. http://doi.org/10.4103/0970-0218.137148. The CEO Institute. (2016). The Importance of Business Leadership. Retrieved from http://www.ceoinstitute.com/leadership-training/business-leadership/. Warren, B. (2013). Healthcare Emotional Intelligence: Its Role in Patient Outcomes and Organizational Success. Retrieved from http://www.beckershospitalreview.com/hospital-management-administration/healthcare-emotional-intelligence-its-role-in-patient-outcomes-and-organizational-success.html.

Value of the Biopsychosocial Model of Health

Value of the Biopsychosocial Model of Health Various approaches of rehabilitation based on scientific models are implemented to cope with disabilities, impairments, diseases (Lorenzo, M, 1999, p.1). Before the implementation of Biopsychosocial model, Biomedical model was traditionally practised and heavily used upon assessing patient. (Engel, 1977, p.130). Engel (1977, p.131) states that biomedical model illustrates the alteration of particular biochemical is commonly assessed in a specific diagnosis in relevant to the pattern of the disease. He also mentioned that additional concepts and frames of reference should be taken into account. Biopsychosocial model is said to be an improved model than biomedical model as it is a way of examining patients at the two important interlinked systems: mind-body connection. (Engel, 1977, p.132). This model was proposed by psychiatrist George Engel in a 1977 article in Science. This biopsychosocial model treats patients from biological, psychological and sociological aspects of body (Lakhan, 2006). Unlike biomedical model, psychological and sociological was not being emphasised as it solely examine the biological aspect (Erskine et al, 2003, p.173). The most obvious dissimilarity of Biopsychosocial model than Biomedical model is that Biopsychosocial model encourages patients active participation whilst Biomedical model is not much a model which promotes patient-centred care in terms of appreciating the individual needs and right of patients, understanding patients illness and health care experiences, and embracing them within effective relationships which enable patients to participate in clinical reasoning more (Ersser, 2008, p.68). Biopsychosocial model approach was used during a clinical placement; Mdm. C went for her first treatment in physiotherapy department after being referred case from an orthopaedics doctor to a physiotherapist. Mdm. C is a 56 years old housewife who is diagnosed with shoulder osteoarthritis. Shoulder osteoarthritis typically affects patients over 50 years old and it is more common in patients who have a history of prior shoulder injury as well as genetic predisposition (Cluett, 2009). Mdm. C was having language barrier with the physiotherapist responsible, Mr. S as she is incompetent in speaking English and Malay. Immediately, Mr. S finds another assistant who is able to communicate to her in Mandarin (Chinese). Despite the barrier faced, Mdm. C was greeted nicely by the Mr. S. Based on the physicians report, Mdm. Cs condition fulfilled the symptoms of shoulder osteoarthritis: inflammation and degeneration of cartilage, pain with activities, limited range of motion, stiffness of the sh oulder, swelling of the joint, tenderness around the joint, and a feeling of grinding or catching within the joint (Cluett, 2009). Both objective and subjective assessment is carried out to initiate the treatment as well as to identify and confirm the biological aspects. (Petty, 2004) While assessing Mdm. C subjectively, Mr. S communicates with Mdm. C whole-heartedly, questioning her about her background, her career, social life, daily habitual routines. Petty and Moore (2007, p. 130) states that this would ease the physiotherapist to investigate more about the initial cause of the deformity as well as to treat her effectively in achieving the short-term and permanent goal in rehabilitation. Physiotherapist practised active listening while listen with heart of compassion, patience and without any judgmental view. Physiotherapist should also choose words carefully and meaningfully without stepping into patients borderline by using open-ended questions to search for information until full understanding is achieved. Sensitive verbal and non-verbal communication is witnessed throughout the session (Petty and Moore, 2007, p.130). Physiotherapists attempt to enquire more about Mdm. C is successful as Mdm. C became more comfortable in exposing and describing more about her complains of pain. This indirectly allows the physiotherapist to gather more information for a better rehabilitation outcome at ease. Engel (1977, p.130) states that more information needs to be gathered during consultation as physiotherapists need to find out about the patients biological signs, psychological state, their feelings and beliefs about the illness, and social factors such as their relationship with families and larger community. Thus, the interview process acts as a mean for the patient to give as much information as possible not solely based on physical symptoms, but how the illness affects the patient. (Engel, 1977, p.130) Physiotherapist started the objective assessment with the examination of posture of Mdm. C in sitting and standing, noting the posture of the shoulders, head and neck, thoracic spine and upper limbs. Physiotherapist notes bony and soft tissue contours around the region. He checked the alignment of the head of humerus with the acromion as this can give clues about the possible mechanical insufficiencies. Mr. S pinch-grips the anterior and posterior aspects of the humerus, passively corrects any asymmetry to determine its relevance to the Mdm. Cs problem (Petty, 2006, p. 212). Objective assessments are accompanied by other tests and after all been carried out, Mr. S had drafted out the treatment plan for Mdm. C. Mr. S then carefully and slowly explained the treatment to Mdm. C and set a short-term goal for her as it would not be a burden for Mdm. C in short duration. Mdm. C also benefits from getting a better idea of her conditions, treatment alternatives, and expected improvements. Sullivan (2007, p.11) states that anticipated goal and expected outcome can address in predicted change in overall health, risk reduction, and prevention and optimization of patient satisfaction. He also states that this would further encourage faster recovery. Mr. S then applied hot packs on Mdm. Cs shoulder as heat helps to prepare the tissues for stretching and should be performed prior to any exercise sessions (Anderson, 2009). Time duration for 10-15 minutes are used for the treatment and several layering were used to wrap to hot pack to avoid burning of skin. Thermo therapy is believed to relax muscle tightness and to relief pain, reduce muscle spasm, and increases blood circulation (Inverarity, 2005). Mr. S then teaches Mdm. C simple exercises to facilitate her restricted movements. Before starting the treatment, Mr. S demonstrated the exercise slowly and gave short, clear and easy-to-understand instructions and explanations about the treatment without using scientific jargons and labels to enhance the understanding of Mdm. C as wells as to minimize the emotional distress (O Sullivan and Precin, 2007, p.56). This consider patients empowerment into account as physiotherapist informed and explained the treatment options to patients before commencing the exercise onto patient herself. The exercises given are: finger walk, towel stretch, and armpit stretch. The goal of these exercises is to stretch the shoulder to the point of tension without pain (Anderson, 2009). Mr. S monitored Mdm. Cs psychological aspects properly by observing Mdm. Cs facial expression and body language. Facial expressions act as an indicator of patients psychological affection(Petty, 2004). It would somehow affect the quality of exercises performed by patient. By observing patients facial expression, it tells physiotherapist how they are feeling while doing exercises and whether they are comfortable doing it or not (Petty, 2004). For instance, if Mdm. C feels like giving up due to fatigue and disappointment doing exercises, Mr. S would act as a motivator to motivate her to continue her efforts by encouraging and supportive words like, Dont stop, youre almost there, Keep going, youre doing very well, You can do it, its easy, Hang in there, just a while more, Youre doing very good, come lets finish it together, this indirectly would comfort the patients psychological discomforts and motivate her to be on the right track. Mr. S enquired again, if Mdm. C is comfortable with t he given exercises to ensure that Mdm. C knows what she is doing and why is she feeling this way, and how does she cope with it if she feels like giving up due to tiredness. These covered the psychological aspects (Petty and Moore, 2007, p. 131). Though Mdm. C came alone for this treatment, she was encouraged by both Mr. S and his assistant who are competent in Mandarin throughout the session. Thus, Mdm. C knows that she is not doing it alone. When the treatment session is over, Mr. S gave Mdm. C few sheets of paper containing the exercises she did earlier. Mr. S contacted Mdm. Cs nearest kin, her daughter to stress the importance of home exercises and to ensure that Mdm. C constantly does that at home, as well as to encourage the family members to participate in the exercises in helping Mdm. C to improve her muscle strength and relieve the symptoms. Mr. S educates the family members about precaution and safety at home. Mr. S strongly encouraged family members to accompany Mdm. C for her next scheduled treatment so to overcome the language barrier and to make the family involved. These cover the sociological aspects of treatment. Sullivan, (2007, p. 52) states that Social support helps the increased of self-esteem, adjusting and adapting oneself with disability. Biopsychosocial model takes into consideration of patients involvement in treatment, patients needs, and patients relationship with clinician during a clinical practise as this model comprises the biological, psychological, sociological aspects of a patient. To conclude, biopsychosocial model is practical, applicable, and agreeable as it brings enormous improvements on patients condition. (1497 words)

What Documents To Review At A Closing For A Mortgage :: Mortgage Closing Documents

What Documents To Review At A Closing For A Mortgage Three important mortgage documents 1.  Ã‚  Ã‚  Ã‚  Ã‚  Mortgage 2.  Ã‚  Ã‚  Ã‚  Ã‚  Note 3.  Ã‚  Ã‚  Ã‚  Ã‚  HUD-1 Settlement Statement Mortgage †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  People who sign only have an interest in the property and our not responsible to pay for the loan †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Make sure the correct legal description and address are listed †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Gives the rights of the mortgage company o  Ã‚  Ã‚  Ã‚  Ã‚  Usually very standard †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Secures the note †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Gives the lender a claim against the home if you fail to live up to the terms of the loan Note †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Those who sign the note are responsible for paying the mortgage and their credit will be effected (positively and/or negatively) by the loan †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the interest rate o  Ã‚  Ã‚  Ã‚  Ã‚  Fixed o  Ã‚  Ã‚  Ã‚  Ã‚  ARM loan and how often the interest rate will change †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the loan term o  Ã‚  Ã‚  Ã‚  Ã‚  How many years the loan is o  Ã‚  Ã‚  Ã‚  Ã‚  A prepayment penalty will be listed if applicable †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the late charge amount o  Ã‚  Ã‚  Ã‚  Ã‚  A percentage of the principal and interest †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the principal and interest of the payment o  Ã‚  Ã‚  Ã‚  Ã‚  The escrow amount is not stated †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the payment is due o  Ã‚  Ã‚  Ã‚  Ã‚  Check with the lender if there is a grace period †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States the loan amount †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Promise to repay the mortgage †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  States what the lender can do if you fail to make payments HUD-1 Settlement Statement †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  A detailed list of all costs related to the sale of the home †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  A precise record of the settlement costs †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Both buyer and seller sign Helpful Tips †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Have an attorney present that represents you and you only †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  You have a three day rescission period †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Review sections 900 and 1000 of the HUD statement if you sign for an escrow †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  At closing you have the opportunity to make last minute changes †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Bring any documents that you previously received to the closing and refer to the documents at closing †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Check to see if there are any back taxes on the property o  Ã‚  Ã‚  Ã‚  Ã‚  Once you sign off on property those taxes are your responsibility Explanation of the HUD-1 Statement BUYER’S RECAP Line 101 is for purchases, purchase price would go here. Line 102 is for any personal property that is included with sale on purchases only. Line 103 is Total for Page Line 104 and 105 are for Mortgage Payoffs. Lines 106 thru 112 are items that buyer has agreed to pay for in advance. Line 120 is the total of all charges to buyer. Line 201 is money deposit given by buyer Line 202 is new loan amount Line 203 is for existing loans buyer will assume or pay to seller. Line 204 thru 209 is for misc. credits to buyer as agreed to up-front. Lines 210 thru 219 are for credits to buyer from seller for taxes, etc. Line 220 is total credits to buyer Line 303 is difference due to or from buyer.

Shit I Do For Fun Essay -- essays research papers

To look into the mind of a television addict, we must look at the big picture†¦ First we recognize the voluntary slavery that makes up the majority of modern life. A I see it, people get up early, put on work clothes, and â€Å"work like machines for the rest of the day† getting no satisfaction from their repetitive day-jobs. Then come home around seven o’clock to their families who have already had dinner, and the kids already getting in bed. By that time there is almost no room left for quality family time or anything else to pursue that’s worthwhile. Thus the person turns to the television for that instant dose of friendship and gratification that could not be found anywhere else during his or her day. Once the person gets comfy on the lazy-boy, he becomes quickly stimulated and amazed by the intense sound and picture of thirty frames per second, and suddenly forgets thinking about the real world. Notice how some people become extremely annoyed when you talk to them or distract them when they are watching a program, or even a commercial. And might even yell at you for walking in front of the TV. As the hours of straight zombie-like watching go by, the person slips further into the fantasy world of television, and with you breaking that link between them and the tube comes as a shock to them. Someone can be so engulfed that it becomes a regular part of his/her daily routine. As a result of a lot of watching TV, studies have shown that the heart rate, and blink rate have slowed down dramatically and muscular function decreased down to the snap of a finger on the remote or the lift of a drink. The stimulation of the picture and sound shift so rapidly that they must become completely relaxed to soak it all up. Television is like an addiction, and like any addictive substance a moral message lies behind it†¦ The advertising and the programs are only they’re to keep the viewer coming back for more. But there are even deeper morals to the story. The televisions main purpose is to distract from what you really want to be doing. Than around the second line of commercials you realize that you could be doing far better things than this, but before that thought gets to you, another flashy commercial pops up that literally says â€Å"damnit stay in your seat, we’ve got more products to sell you†. And giving the viewer the sense that he/she cannot live without it. And this is... ...half its inorganic wastes. Television is where one must look to blame for this chaos. As it is the obvious driving force. With that in mind, how can it be possible for people to see past these views long enough before they realize what impact the media has on them, if they ever do, let them decide for themselves. In other words, how much TV must we watch before we realize what it is doing to us as people, and as a society. As you think about this, and wonder how we can change it all, obviously it is going to have to be a grass-roots effort. And since the message wont come to you through the TV or the government (since they fund some of it), it will only come from friends, and from other people showing the Tv-aholik that there is another way to live. Something like â€Å"hey come with me, I can be a real friend to you, make you laugh, and share the world together. The light bulb of the soul switches off as we switch on the TV. And I believe that the bulb can only flicker again from the wisdom of someone else that shares the same thoughts about the media. But ultimately, in the end people are searching for meaning, and that meaning can only come from within, and for each of us to find.

Racism: White People and South Africa Essay

Compare and contrast between racism in Malaysia and South Africa. â€Å"Racism is man’s gravest threat to man – the maximum of hatred for a minimum of reason†, quoted by Abraham J. Heschel. As we know the history of racism is long and despicable one. The journey to overcome this obstacle that has plagued us for years is just as time consuming and the effort is overwhelming. A recent survey has showed that South Africa is the highest rate of racism among all the country. So now let us analyze the racism between Malaysia and South Africa. The most notable difference between the racism in Malaysia and South Africa is the oppression on women. Till today, men in Africa still hold the traditional perspective that women are like their property and subject to their abuse. The poverty Africa could be one of the main causes why women in Africa are still undergoing such a great deal of oppression unlike women in other areas. They were paid less for a greater amount of work and less benefits too. Sometime, they were dismissed without advance notice or termination pay. Besides, South Africa has the world’s highest level of reported rape – nearly half a million each year. So it is not surprising that South Africa is often called the â€Å"rape capital of the world†. It has shown that women in Africa typically hold lower status and normally weaker than men from physical and mentally. Therefore they are easily to be oppressed and exploited by African men. In Malaysia, the position of women today has greatly improved. The Government’s commitment to promote gender equality is evidenced by several policies, administrative decision and amendments to laws that have attempted to grant equal rights to women and to remove discrimination against them. It should perhaps be acknowledged that most of the changes made were in response to lobbying by women through unions, non-governmental organizations (NGOs) and other women’s groups. For example, in relation to employment rights, women teachers succeeded in getting the Government to adopt the principle of equal pay for equal work in 1967. Yet another difference between the racism in two different countries is discrimination of different race. In South Africa, there is a prohibiting marriage between white people and people of other races. It considers as â€Å"unlawful racial intercourse† and â€Å"any immoral or indecent act† between a white person and an African, Indian or coloured person. Blacks were not allowed to run businesses in those areas designated as â€Å"white South Africa† without a permit. They were supposed to move to their homelands and set up businesses and practices there. Transport and civil facilities were segregated. Black buses stopped at black bus stops and white buses at white ones. Trains, hospitals and ambulances were segregated. Even though black people were not allowed to employ white people in white South Africa. Since Datuk Seri Najib Tun Abdul Razak became the sixth Prime Minister, he introduced a concept of solidarity, which is One Malaysia. 1 Malaysia brought the aspirations to improve race relations to ensure that the people of Malaysia to forge closer unity. The basic thing that needs to be created in the spirit of solidarity is a feeling of respect, sincerity and mutual trust between the races. Therefore, our citizens give priority to the interests of national allegiance and loyalty to the people and solve their own group. For example, one Indian got hit by a reckless car while he was playing outside the house. Some of neighbors (few Chinese but mostly Malays) quickly rushed for help, and they really got angry with the driver and almost smacked him! Although the neighbors are Malays, they stood for an Indian neighbor. Furthermore, the difference of racism between Malaysia and South Africa is the education system. South Africa has a high-cost, low-performance education system that does not compare favorably with education systems in other African countries, or in similar developing economies. There is a multitude of well-publicized problems, including a shortage of teachers, under qualified teachers and poor teacher performance. In the classroom, this results in poor learner standards and results, a lack of classroom discipline and is exacerbated by insufficient resources and inadequate infrastructure. So it is not surprising that many South Africans are low-educated and paid for little salaries. Malaysia’s educational system generally promotes surface and passive learning instead of deep and active learning which are crucial for creating a quality learning environment. The products of our school system are generally ill-prepared either for higher education work or life in general. As we know, our students lack critical and creative thinking skills because our educational system promotes conformity and uniformity. Therefore, a lot of step in transforming our education system are done. For example, one of the crucial steps is begin with the end in our mind. So, Malaysian students and graduates can possess adequate disciplinary knowledge, be self-confident and achievement-oriented persuasive and effective communicators. In conclusion, here are the main three differences between the racism in Africa and Malaysia. Even though racism is wrong, it is still being practiced in this country and in others. The origins are obscure, but it most likely had something to do with the fact that early humankind thought â€Å"black† (because it resembled â€Å"night†) was bad and â€Å"white† (because it resembled â€Å"day†) was good. But our enlightened society has more discernment than this, and we know that a person is neither good nor bad depending on the color of their skin.

Secretary Maria and the OSI Network Model

Secretary Maria and the OSI Network Model Mr. Boss meets Maria on the 7th floor of the main building headquarters. He gives Maria a secret message that must get to the US Embassy across town. Maria proceeds to the 6th floor where the message is translated into an intermediary language, encrypted and miniaturized. Maria then takes the elevator to the 5th floor where she checks the message to be sure it is all there and puts some checkpoints in the message so her counterpart at the US Embassy can be sure she got the whole message.On the 4th floor the message is analyzes to see if it can be combined with some other small messages that need to go to the US Embassy, also if the message was very large, it might be broken into several smaller packages so other secretaries can take it and have it reassembled on the other end. The 3rd floor personnel check the address on the message, determine who the addressee is and advise Maria of the fastest route to the Embassy. On the 2nd floor the mess age is put into a special courier pouch (packet). It contains the message, sender and destination ID, and warns the recipient if other pieces are coming.Maria then proceeds to the 1st floor where Mr. Boss has leased a limo for the trip. Maria departs for the US Embassy with the secret packet in hand. On the other end at the US Embassy the process is reversed. Maria proceeds from floor to floor where the message is decoded. The US Ambassador is very grateful, saying â€Å"Maria, please tell Mr. Boss I’ll be glad to meet him for dinner tonight†. Of course there are many ways this could be displayed but as long as the steps outlined are maintained in this order the OSI layers are explained very clearly.

Cultural Analysis of Brazil Essay

A key to manage effectively across national and cultural boundaries, which is critical to the success (Browaeys and Price, 2011), lies in the understanding the different means of in various cultures (Trompenaars, 1993). Hence, basic cultural analysis should be conducted to better plan the new manufacturing business unit in Brazil where there are many differences from the Swedish culture. The famous analytic models from Hofstede (1980) and Trompenaars (1993) are applied to identify the key distinct dimensions of the two national cultures in terms of their management implications. Cultural Analysis The most influential factors chosen from Hofstede’s model are PD and UA, with the largest gap in scores and significant differences from table 1. Table 1 Different Scores of Brazil and Sweden in the national cultural dimensions Power DistanceUncertainty AvoidanceIndividualismMasculinity Brazil69763849 Sweden3129715 Source: Hofstede (1980, p315) Firstly, PD refers to the interpersonal power or influence between the powerful member of an organization and the least powerful one (Browaeys and Price, 2011). It, however, reflects the human inequality with a range of aspects, including rewards, wealth, prestige and privileges, etc., in the hierarchies of the organization. Normally, a higher high PD value implies the requirements of a centralised and direct decision-making process rather than plural participations of members in different levels (Velo, 2012). Brazil is, as many as around one time larger in land size and populations of Sweden (Findthedata, 2012), which contribute to the centralisation trends of organisations. Meanwhile, the large PD of Brazil means inequalities of power and wealth are however likely tolerated (Stephen, 2006) since the resources are concentrated. For instance, Azevedo (2009) concluded that most companies from Sà £o Paulo Stock Exchange has strong power concentration characteristics in terms of fact t hat most controlling shareholders or their relatives hold or chaired CEO positions. However, Brazil also suffers from, in return,  burdensome bureaucracy and deep social imbalances (James, 2011). Reversely, Sweden companies are more democracy, less hierarchical and even, for employee able to make comment to their managers (Porter, 2006). Secondly, the UA represents the degree to which a culture prefers risky, flexible and new situations over conversational, rigid and regular status (Browaeys and Price, 2011). UA, as Hofstede (1980) noted, indeed suggests, uncertainty about the future and cope with it through technology, law and religion. Commonly, a high UA scores means the national residents are unlike to do risky things and try to avoid changes (Velo, 2012), which directs the activities in working are supposed to be planned with less ambitious and stable employees (Hofstede, 1980). The managers are expected to be more task-oriented and involved in more details to control, if not eliminate, the uncertainty in work (Hofstede, 1980). Oppositely, Sweden companies are high possibile to have adverse attitude towards risk with different attributes in management (Porter, 2006). Predominantly Catholic population in Brazil reinforces the philosophy of the existence of an absolute ‘Truth’, that those individuals, thereby, should make efforts to lower this level of uncertainty (Vincent, 2003). Instead, in order to prevent the unexpected, the ultimate goal of this society is to control everything by means with adopted and implemented strict rules, laws, policies, and regulations (Stephen, 2006). Brazil companies are operating under a highly complex and expensive tax with a regulatory environment (James, 2011) aimed at reducing uncertainty in business circumstances. Also, Brazilian companies are showing growing interests in implementing modern enterprise risk management techniques (Ernst & Young, 2012). In comparison, the Sweden companies are welcome the relaxed atmosphere in which managers are interpersonal and strategy centred and flexible in style whereas employees are ambitious with high turnover probability (Hofstede, 1980; Porter, 2006). The most vital factor taken from Trompenaars’ framework is individualism versus collectivism, which means people in certain culture are oriented to the self or common goals and objectives (Browaeys and Price, 2011). These two elements affects the international management in negotiation, decision-making and motivation and are often related to religions (Trompenaars and Hampden-Turner, 1997). Catholics are likely to do group work while Protestants rely more on themselves. Brazil is a typical  collectivist community that places family at the center of its social system and depend heavily on relationships (Malinak 2012). Accordingly, Brazilians are of loyalty and duty to their group, especially within their extended families (James, 2011). The firms are anticipated to care employees like family member. For example, a job are considered when it includes mandatorily paid vacations, Fundo de Garantia do Tempo de Servià §o, at least one meal for employees working eight hours and the 13th salary (Novais 2012). Sweden companies are generally quite different. The common Swedish word â€Å"lagom† are used to inform the importance of one’s own performances in workplace (Porter, 2006). MOST IMPORTANT DIMENSION IN THIS CONTEXT Among all the dimensions in these two models, individualism should be the most important one that calls for intensified attention when setting up a new manufacturing business unit in Brazil. From a theoretical level, individualism is contained in both Hofstede’s and Trompenaars’ model and is suggested by some scholars (e.g., Dunnette & Hough, 1990) as the essential dimension to analyse culture. Because a large number of studies have proved the impact of individualism on the behaviour of members belong to a social group (e.g., Smith & Bond, 1999; Ashmos & McDaniel, 1996). Moreover, individualism usually has impact on some other dimensions in the models. For instance, people belong to collectivist culture and individualist culture is suitable to different motivation method (Hofstede, 1980). In this case, the most significant reason is the big gap between Sweden and Brazil in individualism. Just as mentioned above, Brazil gets 38 points while Sweden scores 71 in Hofstedeâ €™s analysis (Hofstede, 1980). In Sweden culture, individuals usually are regarded as the end achieved by the improvements of communal arrangements (Hampden-Turner & Trompenaars, 1994). On the contrary, groups are regarded as end in Brazil culture achieved by the improvements of individual abilities (Hofstede, 1980). It can be reflected by the splendent performance of group sports in Brazil such as soccer (Wikipedia, 2012). The difference in individualism would lead to various factors that require more attention in management. Organizational structure usually takes the brunt of this change. People in Brazil would prefer group work rather than individual work. The group leader or the older and powerful member of a group is expected to offer help to younger colleagues (Hofstede, 1980). It also leads  to the changes in reward system. Since people in Brazil often motivated by group interests rather than their own, it would be better to set group goals and reward members on the basis of the group achievements. Decision making process is another significant different caused by individualism. In Sweden, people view themselves as being empowered to make the decisions needed to meet one’s own goals thus the decision making is very quickly. When it comes to group decisions, voting is a common method. However, Brazilians sometimes would give up their personal interests to collective interests thus decisions usually are not based on democratic voting (O’Keefe, 2004). Moreover, Brazil people are usually integrated into strong, cohesive groups thus they attach great importance to relationships. Businessmen should pay more attention to develop good relationships to their potential distributors and government officials. Senior manager should spend as more time as possible with chatting and making jokes. Similarly, making a call or talking to someone in person is preferred to writing e-mails. To sum up, the big gap between Sweden and Brazil in individualism demonstrates that it is the essential dimension to analyse culture as it would lead to various difference in organization structure, decision making process and the importance of relationships. Thus, from both theoretical and practical level, individualism is the most important dimension in this case. CONCLUSION In conclusion, there are several significant cultural gaps between Sweden and Brazil including power distance, individualism, uncertainty avoidance, neutral versus emotional and attitudes to the environments. Individualism comes out to be the most important dimension because of the considerable gap between the two countries in their attitudes towards collective interests and personal honour. And this difference would have a significant impact on transnational management. Thus, the management method should be sharpened in order to consider them when extending business in emerging economies of Brazil. This allows to avoid misunderstandings caused by cultural reasons and to improve the efficiency of management and communication in new manufacturing business unit. References Ashmos, D.P. & McDaniel, R.R. (1996) Understanding the Participation of Critical Task Specialists in Strategic Decision Making*. Decision Sciences. [Online] 27 (1), 103–121. Available from: doi:10.1111/j.1540-5915.1996.tb00845.x. Azevedo, S. M. G. (2009). Os papà ©is do Conselho de Administraà §Ãƒ £o em empresas listadas no Brasil. Master’s Dissertation, Faculdade de Economia, Administraà §Ãƒ £o e Contabilidade, University of Sà £o Paulo, Sà £o Paulo. Retrieved 2012-11-03, from http://www.teses.usp.br/teses/disponiveis/12/12139/tde-11092009-141955/ Browaeys, M-J and Price, R, (2011) Understanding Cross-Cultural Management (2nd Ed.), Harlow: Pearson Education Ltd. Dunnette, M. & Hough, L. (1990) Handbook of industrial and organizational psychology. 2nd edition. Palo Alto, Consulting Psychologists Press. Ernst & Young (2012). Risk-based capital and governance in Latin America: Emerging regulations (Report). London: Ernst & Young Global Limit. Findthedata (2012). [Online]. Available from: [Accessed: 01 November 2012]. Hampden-Turner, C. & Trompenaars, A. (1994) Seven cultures of capitalism†¯: value systems for creating wealth in the United States, Japan, Germany, France, Britain, Sweden, and the Netherlands. London, Piatkus. Hofstede, G.H. (1980) Cultures consequences†¯: international differences in work-related values. Beverly Hills†¯; London, Sage. James G. (2011). Business Basics in Brazil, Big opportunities, challenges go hand in hand. Journal of Accountancy [online]. Available from: [Accessed: 01 November 2012]. Malinak C. (2012). Doing Business in Brazil (report). London: Communicaid Group Ltd. Novais Andrà ©a (2012). Common Benefits in Brazil. The Brazil Business [online]. Available from: [Accessed: 01 November 2012]. O’Keefe, H. and O’Keefe, W.,M., (2004) Business behaviors in Brazil and the USA: Understanding the gaps. International Journal of Social Economics, 31(5), pp. 614-622. Porter A. (2006). ‘Taking care of business in Sweden’. Sweden.se [online]. Available from: [Accessed: 01 November 2012]. Smith, P.B. & Bond, M.H. (1999) Social psychology across cultures. 2nd ed. Boston, Mass, Allyn & Bacon. Stephen T. (2006). ‘Geert Hofstede Analysis for Brazil’. Cyborlink [online]. Available from: [Accessed: 01 November 2012]. Trompenaars F. and Hampden-Turner C. (1997). Riding the Waves of Culture: Understanding Cultural Diversity in Business (2nd ed). London: Nicholas Brealey. Velo, V. (2012). Cross-cultural management. New York, Business Expert Press. Vincent, J. S. (2003). Culture and customs of Brazil. Westport, Connecticut: Greenwood Press. Wikipedia (2012) Brazil national football team – Wikipedia, the free encyclopedia. . [Online]. 2012. Available from: http://en.wikipedia.org/wiki/Brazil_national_football_team [Accessed: 3 November 2012].

Hr Case Study

Table of Contents Executive summary2 Problem identification and analysis 3 Statement of major problems4 7. Generation and evaluation of alternate solutions 5 7. 1 Reducing reliance on sales force5 7. 2 Introduce team based targets and reward systems5 7. 3 Survey sales force on time allocated for different job aspects6 7. 4 Set maximum amount of voluntary additional work hours6 8. Recommendations7 9. Implementations 8 10. Concluding Remarks9 11. References10 12. Turnitin Originality report11-12 Executive summaryAnnette, the newly appointed HR manager feels that Terry, the company sales manager, despite loving his job and being passionate about the work he does, is a workaholic. She is afraid that Terry will not be able to keep up with this hectic schedule and that it would soon affect his health and work life balance. Even though his working habits shine a positive light on the company, it gives a certain peer pressure to his sales team to work equally long hours even when Terry does not insist that anyone work as long as him.Furthermore, Annett does not agree with what the CEO intends to do, to give Terry recognition and reward for his dedication and outstanding result, as it is a result of extreme work habits. However, the CEO feels that no one is forcing Terry to work long hours, and might think of it as legal as it is a voluntary effort. Problem identification and analysis Harvard Analytical Framework for Human Resource Management Stake holder Long term Individual well-being disrupted burn out internal departmental stress unnecessary pressure from Terry leads to team resignation societal effect educes effectiveness of sales team from undue pressure Long term Individual well-being disrupted burn out internal departmental stress unnecessary pressure from Terry leads to team resignation societal effect reduces effectiveness of sales team from undue pressure HR outcomes Commitment to work long hours due to rewarding of extreme work attitude Non compliance to leg islation due to voluntary long hours Creates competent work force in short run due to extra hours HR outcomes Commitment to work long hours due to rewarding of extreme work attitude Non compliance to legislation due to voluntary long hoursCreates competent work force in short run due to extra hours Choices rewarding behavior job design Possible lack of technology in job Uses new sales as main cash flow generator Choices rewarding behavior job design Possible lack of technology in job Uses new sales as main cash flow generator Interests CEO HR manager TerryHRM policyHR outcomesLong-Term Sales Forcerewarding behavi Job desginCommitment Individual Compliancewell-being Situational Factors * Long work hours * Legislation * Business Strategy * dependant on sales and conditions * sales target philosophy * Task Technology * societal values Situational Factors * Long work hours * Legislation * Business Strategy * dependant on sales and conditions * sales target * philosophy * Task Technology * societal values Human resourceCongruenc Source: Beer et al (1984) One of the principal problems that are shown in the case is the willingness to reward extreme work behavior in the organization. This positive reinforcement of Terry’s working behavior will be indirectly showing to others that to gain recognition in the company, you would have to adopt extreme working behaviors like Terry.Furthermore, there is legislation that defines the working hours of a full time employee. However, the main problem is that organization allows voluntary increased working hours as it is deemed beneficial for the company. A third problem is that the company is relying heavily on its sales force to generate profit. These could be due to high sales targets given by management which Terry can only achieve by increasing working hours excessively. Statement of major problems It can be derived that the company is relying heavily on its sales force, possibly on direct sales and new customers inste ad of recurring and retention of customers.This would be directly linked to the perceived need for Terry to increase working hours dramatically to fulfill his individual sales targets. Another Critical issue lies in the voluntary non-compliance of legislation. This, coupled with higher management of not only accepting extreme work habits, but with the intention of rewarding, would indirectly tell other employees that reward and recognition comes with extreme input of work hours. Furthermore, the sales force is obliged to work equally long hours like Terry, which would eventually result in this being custom and practice.This could be due to the setting of difficult individual performance measurements in terms of sales clinched per month. 7. Generation and evaluation of alternate solutions 7. 1 Reducing reliance on sales force. There is a heavy reliance on sales force to secure customers for the company. Instead of constantly sourcing new customers to meet individual targets, the sale s force could work on retaining existing customers by practicing relationship marketing as it is more cost effective to do so.Relationship marketing is most applicable when the customer has choices of their suppliers and switching is coming and there is a continued need for the service (Berry. 2002). A great example would be the research done by Moon-Koo (2004) on Korean mobile telecommunications services which showed that the industry believes that the crucial future marketing strategy was to try to retain existing customers by increasing customer loyalty and customer value.Payne and Adrian (1994) concluded that securing of new clients is merely the first step in the marketing process, the crux lies in retaining the customer, with organizations often confirming that existing customers are not only more profitable than new customers, but also easier to sell to. The company should come up with customer loyalty schemes to retain customers, which will help the sales force with achievin g sales targets 7. 2 Introduce team based targets and reward systems Another alternate solution would be to reduce individual target and rewards, and introduce team based sales target and reward system.Hackman & Walton (1986) suggested that successful group work will contribute to the growth and personal well-being of team members. By reducing individual target and reward systems, not removing, it would ensure the sales force meet the minimum amount. However, with the team based targets and rewards in place and scaled slightly higher than the sum of all individual targets, the sales force would be motivated to strive towards achieving team based goals. Research has shown teams with difficult goals perform optimally when incentives are offered (Knight, 2001).Performance is directly influenced by goals, but incentives did not. The offer of an incentive increased the commitment of most teams with difficult goals, proving to be highly beneficial (Knight, 2001). 7. 3 Survey sales force o n time allocated for different job aspects It would be best to survey the sales force to define which area of their job takes up the most time. Asking for the employee’s feedback to improve the work system has always proved invaluable, with research showing that 360-degree feedback boosting communications and performance of their managers and organizations (Bernardin & Beatty, 1987).The 360-degree approach shows that without feedback there can only be minimal change, and that various constituencies can provide diverse viewpoints and information (London, 1993). In the research done by Marshall (1999), there is a change in communication-related technology, especially in the 1990s where there was an improvement in communication between salespeople and customers due to the reduction in salespeople travel requirements. By asking the sales force for their opinions, new systems, process and new technologies can be developed to help save time and energies.If these new technologies ar e inserted into the right parts of the job, such as online video calling existing customers to confirm advertising orders instead of travelling to meet them, a large portion of time would be saved without compromising on the quality of customer service. 7. 4 Set maximum amount of voluntary additional work hours According to Fairwork Australia website, a full time employee work an average of 38 hours per week, also under the National Employment Standards, Maximum eekly hours of work is 38 hours per week, plus reasonable additional hours. Terry is working 60 hours a week, 22 hours more than required. Even though it is voluntary, it is still a considerable health hazard to overwork consistently. Sparks et al. (1997) suggests that there is a small but significant positive trend that links increased hours of work to increased health symptoms. Buell & Breslow (1960) also found that employees who work in sedentary positions for extended hours suffer from health problems due to the lack of exercise.Having research proving that overworking consistently provides a multitude of health hazards, it can be determined that Terry is not taking reasonable care of his own health and safety which can be found under the work health and safety act Division 4 section 28- Duties of workers, while at work, a worker must: (a)   Take reasonable care for his or her own health and safety. A solution to prevent employees from voluntary overworking is to set a maximum amount of voluntary additional work hours.Regardless of whether employees are meeting their sales target within the normal working hours, they are allocated a maximum set of extra hours to either over perform or chase up to their sales targets. Recommendations In order to maintain the efficiency of the business while not impacting the overall performance of the sales department, it is recommended that a maximum amount of additional voluntary work hours be set in order to prevent working excessive extra hours as custom and p ractise.A 360 degree feedback should be carried out on the sales force to ascertain the most time consuming aspects of the job, and to develop solutions and put in place technology to save time to increase the efficiency of the sales force. Higher management would need to review the key performance indicators of the sales force, and reduce individual goals and set in place challenging team goals with additional incentives to motivate the sales force to achieve more in synergy.This would go hand in hand with the creation of customer loyalty schemes to retain existing customers, and training for the sales force would be needed to allow them to utilise the loyalty schemes to the company’s advantage. Implementations Reward Terry for dedication to firm| ASAP| Set in maximum additional voluntary work hours and explain to organization and work life balance| Immediately after rewarding Terry| 360 degree feedback of sales department| Depending on how big the sales department is. Estim ated 6 months. Review KPIs and restructure to team settings| 1 year| Creation of customer loyalty schemes| In conjunction with restructuring to team goals| Terry would need to rewarded for his stellar performance for the company, where the recognition need to be structured politically correct as to prevent others from thinking Terry is being rewarded due to him putting in excessive hours. A follow up to that would be to implement maximum additional voluntary work hours after a clear work life balance talk to the company.This would put in place that to over achieve is good, but the organization does not support extreme work behaviors. The next step would be to hire an external agent to conduct a 360 feedback on the sales department to seek to reduce time hoarding elements of the job. It is essential to review new technologies and how they would assist the department in carrying out their jobs. Proper training would have to be provided to ensure the sales forces are kept up to date wi th the new technologies.After the aspects of the job have been redefined, higher management should review the KPI of the sales department and restructure more into collectivism with individual hybrid elements to motivate the sales force to work in teams to achieve even harder goals that is ever achievable by their own. This would go in conjunction with the sales force developing customer loyalty schemes as the sales force would know what attracts their clients the most and would thus be the best equipped to develop the loyalty schemes. Concluding remarksIt is of paramount importance to not undermine the value of Terry’s work; however measures must be put in place to curb extreme work habits. The core structure of the a salesperson job aspect would need to be reviewed, so as to determine areas which can be revised with the addition of new technology to help save the time and energies of the work force. This, coupled with the restructuring the performance indicators to embrace a more collective approach by placing difficult team goals which when achieved, give higher incentives. This would motivate employees to work together in teams.Lastly, the organization needs to realize that retaining existing customers is more profitable than attracting new customers, and the company will benefit from requesting the sales force to create a customer loyalty scheme, and to incorporate it into a core component of the sale’s department duties. References 1. Bemardin, J. H. , & Beatty, R. W. (1987). Can subordinate appraisals enhance managerial productivity? Sloan Management Review, 28(4), 63-73. 2. Bud, P. & Breslow, L. (1960). Mortality from coronary heart disease in California men who work long hours. Journal of Chronic Diseases, 11, 61 5-626. 3. Hackman, J. R. amp; Walton, R. E. (1986) Leading groups in organizations. In: Designing Effective Work Groups, Goodman, P. (ed. ), pp. 72 ±119. Jossey-Bass Publishers, San Francisco 4. Kim, Moon-Koo  (03/2004). â⠂¬Å"The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services†. Telecommunications policy  (0308-5961),  28  (2),  Ã‚  145. DOI:  10. 1016/j. telpol. 2003. 12. 003 5. Leonard L. Berry (2002): Relationship Marketing of Services. Perspectives from 1983 and 2000, Journal of Relationship Marketing, 1:1, 59-77 6. London, Manuel  (1993). â€Å"360-degree feedback as a competitive advantage†.Human resource management  (0090-4848),  32  (2-3),  Ã‚  353. DOI:  10. 1002/hrm. 3930320211 7. Marshall, Greg  W  (01/1999). â€Å"The Current State of Sales Force Activities†. Industrial marketing management  (0019-8501),  28  (1),  Ã‚  87. DOI:  10. 1016/S0019-8501(98)00025-X 8. Knight, D. (04/2001). â€Å"THE RELATIONSHIP OF TEAM GOALS, INCENTIVES, AND EFFICACY TO STRATEGIC RISK, TACTICAL IMPLEMENTATION, AND PERFORMANCE. â€Å". Academy of Management journal  (0001-4273),   44  (2),  Ã‚  326. DOI:  10. 2307/3069459 9. Sparks, K. , Cooper, C. , Fried, Y. and Shirom, A. (1997), The effects of hours of work on health: A meta-analytic review.Journal of Occupational and Organizational Psychology, 70:  391–408. doi:  10. 1111/j. 2044-8325. 1997. tb00656. x 10. Payne, Adrian  (1994). â€Å"Relationship Marketing – Making the Customer Count†. Managing service quality  (0960-4529),  4  (6),  Ã‚  29. Turnitin Originality Report OHS case study  by Yuxuan Huang From Individual Work health and Safety Case (BUS320 – BUS320 Advanced Human Resource Perspectives (s1, 2013)) * Processed on 12-Mar-2013 5:19 PM WST * ID: 311507218 * Word Count: 2170 Similarity Index 16% Similarity by Source Internet  Sources: 12% Publications: 9% Student  Papers: 12% sources: 1 2% match (Internet from 17-Apr-2012) ttp://onlinelibrary. wiley. com/doi/10. 1111/j. 2044-8325. 1997. tb00656. x/abstract 2 1% match (publications) Stacie Furst . â€Å"Virtual team effectiveness: a proposed research agenda†, Information Systems Journal, 10/1999 3 1% match (Internet from 21-Jan-2013) http://www. monarorfs. org. au/new-machi? limitstart=15 4 1% match (publications) Kate Sparks. â€Å"The effects of hours of work on health: A meta-analytic review†, Journal of Occupational and Organizational Psychology, 12/1997 5 1% match (student papers from 30-Apr-2012) Submitted to University of Sydney on 2012-04-30 6 1% match (student papers from 08-Sep-2011)Submitted to Macquarie University on 2011-09-08 7 1% match (Internet from 06-Jul-2010) http://jom. sagepub. com/cgi/content/refs/36/1/5 8 1% match (Internet from 06-May-2009) http://members. chello. nl/~e. vanoverveld/images/Thesis. PDF 9 1% match (publications) Warech, M. A.. â€Å"Self-monitoring and 360-degree ratings†, The Leadership Quarterly, 199824 10 1% match (Internet from 10-Mar-2013) http://ro. uow. edu. au/cgi/viewcontent. cgi? article=1301&context=comm papers&sei- 11 1% match (student papers from 12-May-2010) Submitted to University of Western Sydney on 2010-05-12 12 1% match (publications) Marshall, G.W.. â€Å"The Current State of Sales Force Activities†, Industrial Marketing Management, 199901 13 1% match (student papers from 25-Oct-2009) Submitted to Curtin University of Technology on 2009-10-25 14 1% match (Internet from 02-Apr-2010) http://www. wairc. wa. gov. au/Agreements/Agrmnt2005/PBF016. doc 15 1% match (publications) Karjaluoto, Heikki, Chanaka Jayawardhena, Matti LeppA ¤niemi, and Minna PihlstrA ¶m. â€Å"How value and trust influence loyalty in wireless telecommunications industry†, Telecommunications Policy, 2012. 16 1% match (student papers from 11-Sep-2009) Submitted to Univerza v Ljubljani on 2009-09-11 7 < 1% match (Internet from 16-Apr-2009) http://dissertations. port. ac. uk/357/01/BelliardC. pdf 18 < 1% match (Internet from 20-Feb-2009) http://www. busmgt. ulster. ac. uk/modules/bmg775m2/fig . doc 19 < 1% match (Internet from 18-Jan-2013) http://www. aom. pace. edu/amj/April2001/knight. pdf 20 < 1% match (Internet from 29-Apr-2012) http://www. vawo. nl/documents/OccupationalstressAustraliauniversities. pdf 21 < 1% match (publications) Lee, Hyung Seok. â€Å"Major Moderators Influencing the Relationships of Service Quality, Customer Satisfaction and Customer Loyalty†, Asian Social Science, 2013.

Assignment Example | Topics and Well Written Essays - 500 words - 195

Assignment Example Political Advertisements: Political advertisement is a way of the political party to connect to the voters to deliver their political messages. The advertisement is a part of campaigning strategy. It acts as a marketing tool for the party (Foster, 2010). Electoral College: Electoral College consists of group of electors or representatives of the state who elects the president. The significance of such system is that the system brings the cohesion of the country by ensuring that the elected president has distributed popular support and is not selected on the domination of one or two region support (Kimberling, 9-10). Political Ideology: Political ideology is the set of ideas and belief that a group of individual possess regarding the interpretation of social and economic environment around them. It is argued that the members of public are ideological in the sense that they hold logical, coherent, sophisticated attitude. The significance of ideology is the fact that it helps in rationalizing the way things are or whether there is any better option for improving the existing social order (Jost, et al, 307). Public Financed Elections: Public financing is the way of financing campaign where the public provides money and other resources to the favorite and qualified candidates to run their office and election campaign. The significance of public financing is that it reduces the dependence on private sector for funds which thereby reduces the distortions in governmental process and public financing also encourages the qualified candidates to come forward to take part in elections who earlier were prohibited in election campaigns due to lack of funds (Levin). Attentive Public: Attentive public is a small group which is more of a representative of general public and consists of best educated persons who are interested in current political trends and are politically involved. They

A Business Plan for the Important, Sale, and Eventual Production of Essay

A Business Plan for the Important, Sale, and Eventual Production of MDMA - Essay Example For the Love of Molly: A Business Plan for the Important, Sale, and Eventual Production of MDMA This has encouraged even those that might otherwise have a moral compunction against such an activity to engage in the sale and trafficking of illegal substances. In this dystopian world, one in which executive decree hearkens back to the divine right of kings and a simple suspicion of possible future crime can have one indefinitely interred in a maximum security zone, the following analysis will seek to provide the reader with an informed way in which this author would seek to establish a United States ecstasy enterprise. In such a way, a focus upon seeking first to develop imports of the drug into a robust network of suppliers, then seeking to shift from importation to domestic production as a means of serving the demand that has been created will be discussed. Finally, a level of analysis will be put forward with regards to the best way of seeking to distribute and retail these products to the end consumer. Firstly, in order to base a level of business upon the importation of ecst asy, it must be realized that almost all trade and business development is based upon trust and personal connections with individuals that business is being performed with. As such, seeking to foster connections within South East Asia with government officials, mafia kingpins, and military juntas is a good first step in forging the personal connections that will be required in order to create a U.S. import economy for ecstasy. Due to the fact that ecstasy’s prime ingredient, sassafras oil - also known as camphor oil, can only be harvested from sassafras trees, seeking to develop close ties with individuals that have access to camphor oil supplies internationally is a logical and intelligent first step (Singer 112). The supply of ecstasy around the world generally originates within South East Asia; an area of the world that is notoriously corrupt and if one is in fact arrested for a crime, a bribe can easily be paid in order to have the individual released and the â€Å"crime forgotten† (Cherry 18). The enterprising young business person from the United States would do well to remember that the legal system within these far flung reaches of the world, although just as Draconian as the United States on the surface, does not have the severity as far as punishment goes as long as an individual has ready cash on hand to buy out the correct officials. As such, in seeking to establish a resilient import economy for ecstasy, once these personal relations are solidified, it is necessary to begin to insure that the delivery mechanisms for the drug will not be challenged. Numerous individuals seeking to import raw MDMA from South East Asia have been foiled by hit or miss US Customs enforcement. Random searches and seizures of entire vessels laden with MDMA worth untold millions on the street have occurred in the recent past. As such, seeking to integrate with the supply chain by importing the drug the old fashioned way is both foolish and highly dangerous. A far more effective approach would be to leverage what few others have considered can be done; the bribery of US Customs officials. Naturally, with the current state of propaganda that exists within the American media, such a thought is not even presently in the mind of anyone within society (Fitzgerald 201). Individuals have been led to wrongly believe that bribery within the United States is something that merely cannot exist. However, with the ever increasing hardship that the