Saturday, August 31, 2019

Key Of Responsibility Speech

A lovely evening to all! Tonight I may say, to all of us seniors, let us congratulate ourselves for we all have been doing so great to make this tale of our lives as fulfilling as we want it and as adventurous as we make it. In four years of staying here in this institution, I may conclude that counting the wonderful moments that we shared in our high school days is a mind-boggling thing because even the depressing ones that we lived through contributed in helping us to become what we are today.Yes, even being â€Å"pasaways† in front of our teachers, all are considered factors that made this experience complete and of course, a perfect one. And if we are going to look at it, everything happened in a blast but, much unnoticed. When I made my first footsteps in this school in the early days of my freshman year, one thing I can’t forget is our innocent selves, just like a blind person who seeks the right path, looking for the white light behind the darkness of that innoce nce.By all means, we looked for the knowledge we need and we craved for the wisdom we must possess before we depart from this home, from this family. We were so curious about all the things that we encountered everyday but we did not know to whom we must hold on and how to distinguish right from wrong. And because of such blindness, receiving only the radiance of the twilight, some succeeded in knowing all the essential things to be remembered and to be understood by the heart but others got lost and failed to know the indispensable truth of life.We have encountered many things as high school students but still, our journey will not stop after this stage. And I’m very proud that we never lose hope when failures and disappointments come our way. We defended what we love, and fought for what we believed in. And as for you, the juniors, in a few more days, your job will be to continue the unfinished tasks we will leave behind as we sail in our respective ships to discover new oc eans. In behalf of the seniors, we are thankful because you are our companions and these years will serve as memories that we will cherish forever.After we move on, after we step on another phase of our lives, you must learn and remember the things that have helped us to finish this stage. Some things that we did, might not have worked out well but we trust that after we leave the portals of this institution, you may learn from our mistakes. Expect the worst but always strive for the best. Whenever you fail, don’t lose hope, just stand up. Consider such challenges as a blessing. We must learn from these challenges, particularly the failures so that we will achieve more success. You must also learn how to be humble.Humility is one sign of being educated, of being wise. This will be the start of your time to grow up and make your own; we believe that you can do more than what we have done. You must learn to be contented sometimes but grow most of the time. It is always right to be contented but this will sometimes hinder you from growing, from progressing. You only live once, so live your life to the fullest. It is not yet over so never make this as an excuse for you to be contented; there are many more fishes in the sea, waiting for you to discover them.Just be grateful for all your achievements and be thankful to the One who is the first and the last thing we must think of, God, because His love for us and His will to guide us is everlasting. To all Juniors, Knowledge has taught us the elements of character that facilitate success. With this key of acceptance we pass on to you the skills to learn, the aptitude to succeed, and the creativity to make a difference. We hope to see all your spectacular dreams come true. GOD BLESS US ALL!!! Key of Responsibility Speech A lovely evening to all! Tonight I may say, to all of us seniors, let us congratulate ourselves for we all have been doing so great to make this tale of our lives as fulfilling as we want it and as adventurous as we make it. In four years of staying here in this institution, I may conclude that counting the wonderful moments that we shared in our high school days is a mind-boggling thing because even the depressing ones that we lived through contributed in helping us to become what we are today.Yes, even being â€Å"pasaways† in front of our teachers, all are considered factors that made this experience complete and of course, a perfect one. And if we are going to look at it, everything happened in a blast but, much unnoticed. When I made my first footsteps in this school in the early days of my freshman year, one thing I can’t forget is our innocent selves, just like a blind person who seeks the right path, looking for the white light behind the darkness of that innoce nce.By all means, we looked for the knowledge we need and we craved for the wisdom we must possess before we depart from this home, from this family. We were so curious about all the things that we encountered everyday but we did not know to whom we must hold on and how to distinguish right from wrong. And because of such blindness, receiving only the radiance of the twilight, some succeeded in knowing all the essential things to be remembered and to be understood by the heart but others got lost and failed to know the indispensable truth of life.We have encountered many things as high school students but still, our journey will not stop after this stage. And I’m very proud that we never lose hope when failures and disappointments come our way. We defended what we love, and fought for what we believed in. And as for you, the juniors, in a few more days, your job will be to continue the unfinished tasks we will leave behind as we sail in our respective ships to discover new oc eans. In behalf of the seniors, we are thankful because you are our companions and these years will serve as memories that we will cherish forever.After we move on, after we step on another phase of our lives, you must learn and remember the things that have helped us to finish this stage. Some things that we did, might not have worked out well but we trust that after we leave the portals of this institution, you may learn from our mistakes. Expect the worst but always strive for the best. Whenever you fail, don’t lose hope, just stand up. Consider such challenges as a blessing. We must learn from these challenges, particularly the failures so that we will achieve more success. You must also learn how to be humble.Humility is one sign of being educated, of being wise. This will be the start of your time to grow up and make your own; we believe that you can do more than what we have done. You must learn to be contented sometimes but grow most of the time. It is always right to be contented but this will sometimes hinder you from growing, from progressing. You only live once, so live your life to the fullest. It is not yet over so never make this as an excuse for you to be contented; there are many more fishes in the sea, waiting for you to discover them.Just be grateful for all your achievements and be thankful to the One who is the first and the last thing we must think of, God, because His love for us and His will to guide us is everlasting. To all Juniors, Knowledge has taught us the elements of character that facilitate success. With this key of acceptance we pass on to you the skills to learn, the aptitude to succeed, and the creativity to make a difference. We hope to see all your spectacular dreams come true. GOD BLESS US ALL!!!

Friday, August 30, 2019

Face Recognition Ability Inherited Separately from IQ Essay

This article supports the modularity hypothesis of the brain where it is expressed that the human brain is like a Swiss knife that is represented as â€Å"a general purpose tool with special-purpose devices† (Massachusetts Institute of Technology, 2010, n. p. ). Such kind of mentality is based on the idea that specialized genes are located in various regions of the brain which function for specific cognitive abilities like face recognition. In attempt to further investigate this issue, the researchers studied the relationship of face recognition to heritable characteristics by utilizing the help of 102 pairs of identical twins and 71 pairs of fraternal twins. The experiment made use of black-and white images of 20 different faces which were shown to each participant on a computer screen each for one minute and this step was followed by the mixing of 10 of the original 20 faces to 20 new faces. Results showed that identical twins, whose genes are 100% common, were more likely to provide matched results of the face experiment (Massachusetts Institute of Technology, 2010). Moreover, 39% of the variance is attributed to genetic effects thereby suggesting that face recognition is a heritable trait. IQ relatedness of face recognition, on the other hand, was investigated by employing the participation of 321 students which revealed that the ability to recognize faces is independent of IQ (Massachusetts Institute of Technology, 2010). The results gathered in this study affirm the hypothesis that some cognitive skills are not correlated with IQ which is the indicator of general intelligence (Massachusetts Institute of Technology, 2010). Subsequent studies are intended to investigate if other cognitive abilities like language processing, navigation, reading and the likes are related to IQ. Consequently, the significance of these findings is seen on the study of autism and dyslexia because these heritable developmental disorders might also be dictated by specific genes on the human brain. Lastly, the findings presented on this paper are believed to be credible because they are grounded on empirically derived evidence. However, it is suggested that a larger sample size must be used to further confirm the statistical acceptability of the results. Nevertheless, the researchers made substantial and highly qualified efforts on the choice of participants because identical and fraternal twins are really the most appropriate subjects for studies that investigate heritable properties. In general, this study is a timely research endeavor that can lead to a series of promising effects in the fields of neurobiology and developmental psychology. Reference: Massachusetts Institute of Technology (2010, January 20). Face recognition ability inherited separately from IQ. Science Daily.

Thursday, August 29, 2019

Balanced Scorecard In Vodafone Group Commerce Essay

Balanced Scorecard In Vodafone Group Commerce Essay McKinsey 7S framework is very important in our working environment, I have to use these theories to analyze Vodafone Company. McKinney 7S are very useful for organization. Even in 21st Century, many company use for analyzing their company. It well know and benefit for analyzing firms, for the fact that 7S. nowadays, a lot of successful firms and organizations used McKinsey 7S to achieving their goals, In the 7S framework, there are 7 important variables can be use into the organization: structures, strategy, systems, staffs, skills, style and shared value. There seven variables can be classified as soft components and hard components. Strategy, structure and system were hard components which are usually feasible and easy to identify because they are usually in the policy statements, business plans, organizational charts, organizational structures and systems as recorded in the report. This is the only viable research organizations are very close, usually by observation or by intervi ew, to understand these poplar. Next, kotter’s 8 step change model also very important for an organization. Kotter;s model of changes work around 8 key steps that need to be planned and executed as part of any change management project. Beside that, balanced scorecard also play very important role in a firms. Kaplan and Norton (1996) had mention that balanced scorecard is a performance tools can be used in strategic map, day by day, connective an organization to the process of organizational goals. Instead of how to capture an organization the current operation, is about creating a strategy, will drive the future direction of development, the construction of a causal link, taking into account the financial and intangible resources, you can determine the success or failure. Overview and Analysis Structure The structure is the skeleton, the form of shape of organizations. It dedicates the way it operates and performs (Waterman et al., 1980). Traditionally,  enterprises and  departments,  sectors and levels  in  the lower layers  to answer  the superstructure.  Today,  planar structure,  where  the work of  the Panel of Experts  to  complete, but also  more common.  The idea is  to  make  the  organization  more elastic,  decentralization, giving  employees and  the  elimination  of  middle  management levels (Boyle, 2007) Strategy The  strategy  to  achieve  the objectives identified  in  the allocation of resources  over time, the  plan of action  or course. It different with tactic, strategy is well thought and often rehearsed. The organization  from its current location  to a new location described in the objectives, subject to constraints of the capabilities (Ansoff, 1965) Systems The  system is a  conventional  process  and  organizes the implementation of  the procedures followed  in  the  strategy and  run  day-to-day  routine matters.  The main purpose  of  these processes  is to achieve  maximum benefit.  Traditionally,  the  higher level management,  the majority of  decisions.  More and more organizations  are using innovation and latest  technology to make faster  decision-making process. Staff Staff  personnel  within the organization,  such as  engineers,  salespeople, marketer  etc.  It is different with old  organizations,  the  new  lead agency for  hiring the best  employees  to  pay more attention to.  Provide them with  strict training  and monitoring  in support of their  worker, and to give  incentives  in order to achieve  the professional distinction of  staff. Based on (Purcell and Boxall, 2008), there are two important can be apply into the organisation-strategy and competitive advantage over their competitors.

Wednesday, August 28, 2019

The Role of the Custody Officer Essay Example | Topics and Well Written Essays - 3000 words

The Role of the Custody Officer - Essay Example They are also concerned with recording all the information pertaining to the detention and they are expected to objectively dispense their duties so as to ensure fairness in the delivery of justice. The custody officer has various aims in the dispensation of his or her duties as going to be highlighted below. Basically, police organisations are tasked with the role of enforcing policies and the law that are meant to safeguard the security of the citizens. Arrested people due to different cases are safely kept in the custody of the police while waiting for the appropriate time to refer the case to the court after all the investigations have been concluded. 1. The major aim of the custody officer is to ensure that all the arrests made by the police officers are legitimate. In some cases, people may be arrested for minor offences which do not warrantee them to be placed in police custody. It is the aim of the police officer to vet these arrested people and ascertain if they really deserve to be kept in custody awaiting trial. This also includes the Customs and Excise as well as Immigration officers who can effect an arrest on the offender. These officers on the other hand are there to enforce law and they can arrest the offender and take him to the police station for detention. The Custody Officer also has to comply with the statutory regulations pertaining to the people in detention. He must ensure that the staff who deal with the detained person adhere to the code of practice regarding the treatment of that person. The code of practice entails that detained people should not be ill treated while in custody but should be looked after safely. He has to keep records of certain procedures that may take place while the arrested person is in custody and should keep time to ensure that the time limit of stay in custody is not unjustifiably extended. Recording the events taking place in custody is very

Tuesday, August 27, 2019

Assignment 4 Brief therapy Essay Example | Topics and Well Written Essays - 1000 words

Assignment 4 Brief therapy - Essay Example or â€Å"How can the therapist provide what is needed to get the patient unstuck?† (Budman, Hoyt & Friedman, 1992). Among the approaches presented, I am partial to the cognitive behavioral techniques. In this paper, two of the known ones shall be discussed, namely Ellis’ Rational Emotive Behavior Therapy (REBT) and Cognitive Behavioral Therapy pioneered by Aaron Beck. It is believed that much can be said about how a person reacts to a situation. In times of successes and positive moments, most people celebrate with joyous reactions. However, in troubled times, people react with different shades of negative emotions. Some spring back right away and take positive action while others dwell in doom and even fall into a dark depressive state. For these people, how do they find their way back to the light? Ellis’ Rational Emotive Behavior Therapy (REBT) is considered to be the forerunner of Cognitive Behavior therapies. Its basic hypothesis is that our emotions stem mainly from our beliefs, evaluations, interpretations and reactions to life situations. Ellis believes that we have an inborn tendency towards growth and actualization but we often sabotage our movement toward growth due to self-defeating patterns we have learned. Through therapeutic processes, the client learns skills to isolate and dispute their irrational views which were mostly self-constructed and maintained by self-indoctrination. REBT helps clients replace such irrational views with rational and constructive ones, thus resulting in more productive change in behavior and reactions to situations. Although Ellis believes that therapists maintain unconditional regard for the client, he also warns against giving too much warmth to the point of coddling, as it encourages clients’ dependence for approval from the therapist. Maturity is expected of the client as great

Monday, August 26, 2019

Genetically Modified Organisms Research Paper Example | Topics and Well Written Essays - 2500 words

Genetically Modified Organisms - Research Paper Example This paper will focus on discussing several issues concerning genetically modified organisms. In the first section, the paper will define these organisms and describe the process of their production. In addition, the paper will pay attention to the myths and truths surrounding GMOs, and outline the areas of application. All the organisms have a definitive genetic makeup that determines the traits that they exhibit. Since the genotype determines all the phenotypic characteristics of organism, any change in the genetic set up translates to a change in the phenotype. This forms the basis of the construction of genetically modified organisms. After the success of several fundamental studies that sought to analyze the genetic constitution of organisms, science moved to a different level (Tyagi, 2009). After scientists succeeded in sequencing several genomes, this success served as a benchmark in understanding the entire genetic constitution in an organism. Moreover, the discovery of restr iction enzymes played a critical role in making gene recombination a possibility. The application of the new knowledge helped scientists develop techniques of altering the genotype of an organism (U.S. Department of Energy Genome Program, 2012). Genetically modified organisms are organisms whose genetic constitution has been altered the introduction of gene from a different species, conferring a new trait to the organism. The production of genetically modified organism focuses on exploiting the positive side of the modification process. Therefore, scientists only seek to induce genetic changes that confer positive qualities such as resistance to diseases and pests. Currently, there are genetically modified organisms from both the plant and animal families (Philips, 2008). The initial genetically modified organisms had only one gene inserted into their genomes and exhibited only one additional quality that was not evident in the wild types. However, the recent advances in biotechnolo gy have presented new realms of inserting several genes into the genome of an organism. Scientists introduced genetically modified organisms as way of scientifically introducing a desirable trait to an organism (Antoniou, Robinson, & Fagan, 2012). Prior to the development of modifying organisms by introducing a new gene, scientists had tried artificial breeding to replace the rather random natural selection. This confirms that science is directly linked with GM. Natural selection denotes the natural breeding that occurs without the influence of the choice of mates by humans. In this case, breeding within species occurs only under the control of the law of inheritance as described by Mendel. According to Mendel, the offspring inherits one of each pair of characters that are different in the parent’s genotype (Kuldell, 2005). However, for each gene, one allele is dominant, explaining the law of dominance as explained further by Mendel. Mendel provided laws that served to explai n the inheritance of qualities through the dominant-recessive principles. Mendel’s work formed a strong foundation for understanding genetics. Other geneticists later described co dominance and incomplete dominance; patterns that are important have proved to be of great significance in understanding the inheritance of some critical traits. Patterns of inheritance that surround natural selection often confer undesirable traits. Therefore, artificial selection came into place to exert a level of control

Sunday, August 25, 2019

Discusiions Case Study Example | Topics and Well Written Essays - 250 words

Discusiions - Case Study Example Upon voting, a successful bill turns into a House Act and sent to the Senate for further consideration. Similar processes are followed in the Senate by referring the bill to the finance committee for further analysis. Upon agreement of the bill by both houses, it is then passed to the president for approval. Once the law is enacted, the IRS undertakes implementation. The most important phase of the whole process is the enforcement stages as many taxpayers endeavor in tax evasion. For example, excise duty imposed on alcoholic beverages is realized after it is enforced. As such, the Tax and Trade Bureau is responsible for enforcing the tax law; hence, it being of importance in terms of revenue collection by the treasury. In addition, the importance of excise duty on imports is only as effective at its enforcement. At this stage, the reduction of imports makes it evident that the tax law is efficient. The sole purpose of IRS is investigating any loopholes that taxpayers exploit to avoid tax payment. Therefore, in defending my client against tax audit it is necessary to ensure that the client maintains adequate records to ensure the client avoids additional tax, penalties and interest. IRS agents usually check for an error in the supporting documents rather than line-by-line in-depth examination of returns. An example, professional real estate investors have a right to claim write offs and losses while a normal investor has no right. Therefore, if an individual claims to be conversant with such investments but his investments do not fall within the range that is of professional, the IRS agents claim for an additional substantiation of the status. Therefore ensuring that the client has his perspective constant and clear is fundamental in dealing with IRS

Terrorism---criminal justice Coursework Example | Topics and Well Written Essays - 500 words - 1

Terrorism---criminal justice - Coursework Example The conversation on this topic has largely been avoided and there is little understanding among the public on this issue. Amimut refers to the Israel official policy of concealing information on nuclear weapons adopted in 1969 in the Nixon-Meir deal. Amimiut is a Hebrew term that means ambiguity or opacity. Amimut evolved out of various decisions that were continuously implemented due to strategic and political needs of the country. In the mid 1970s Shalhevveth Freier and the team of Israel Atomic Energy Commission (IAEC) formed the rules of the national doctrine on nuclear policy. The reasons for the country’s possession of nuclear were varied. Some leaders were of the opinion that the country’s possession of nuclear is a symbol of the country having a weapon of last result. Other leaders were of the opinion that Israel should not be the first country in the Middle East to be in possession of nuclear. During the Six-Day War, the then chief of Mossad, General Meir Amit was of the opinion that if Israel had nuclear weapons, this would act as an incentive for Soviet Union to supply Egypt wi th nuclear weapons. After an accident that occurred in Dimona complex in 1966 that left one person dead, the then Prime Minister of Israel Eshkol was shaken about the nuclear project and was of the opinion American diplomacy could be a better method. However, after heavy casualties that Israel suffered in the Six-Day War he changed his mind and supported the idea of the country creating a weapon and testing it in the desert so as to demonstrate the country’s nuclear capability (Cohen, A., 2013). Israel was also forced to make a stance of not been a signatory to the Nuclear Non-Proliferation Treaty (NPT). This stance was because NPT was against the countries acquired nuclear capabilities. NPT also lacked adequate guarantees against protection by nuclear possessing countries such as the Soviet Union. Despite the heavy thought of the

Saturday, August 24, 2019

Evaluating ICT Use in Teaching Dyslexic Students in the Mainstream Dissertation - 1

Evaluating ICT Use in Teaching Dyslexic Students in the Mainstream Primary Schools in Saudi Arabia - Dissertation Example 4Study Sample 40 3. 5Ethics 40 3. 6Administration of the Questionnaire 42 3. 7Conclusion 42 Chapter 4: Result and Analysis 43 4.1.Introduction 43 4.2.Response Rate 43 4.3.Characteristics of the Study Sample (Demographic Data) 44 4..2.1.1Academic Qualifications 44 4..2.2.1Major 45 4..2.3.1Minor Major 46 4..2.4.1Teaching Experience 47 4..2.5.1ICT Training 48 60 4.4.Discussion 83 Chapter 6 Conclusion 88 6.1Achievements of the Study 88 6.2Implications for practice 88 6.3Strengths and weaknesses in the study 91 6.4Implications for further research 92 References 94 Abstract Since the introduction of computers in schools in 1970s the role of computers has progressed form tutor to topic to tool. Today, information and computer technology (ICT) has far reaching implications in every sphere of life. Education and learning process have achieved new dimensions with the integration of ICT in the process. It is of special significance for teaching of children with special needs since these student s are characterized by deficits that have adverse impacts on their academic performance. Among the learning disabilities, one of the major causes of concern is dyslexia due to its high prevalence and multivariant manifestation and is characterized by marked reading disability. Use of ICT based intervention strategies have shown potential for overcoming these deficits. Integration of ICT to learning renders the teacher training for ICT imperative. The current study attempts to investigate the availability and integration of ICT resources for the education of regular and dyslexic students in Saudi Arabia and the perceptions of teachers regarding its efficacy for the purpose. The study involved participants from primary schools of Riyadh, KSA who were provided questionnaires comprising of close ended questions on their educational qualifications, experience and ICT training; use and availability of ICT related hardware and software; and their opinion regarding the efficacy and obstacle s in the use of ICT. Significant results from the quantitative research proved a positive correlation existed between ICT training and efficacy of ICT as an educational tool; thus indicating the importance of teacher training in influencing teachers’ perception and usage of ICT. ICT AND DYSLEXIA For people without disabilities, technology makes things convenient; for people with disabilities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦it makes things POSSIBLE. (Treviranus, 2000) Chapter 1: Introduction This chapter introduces use of information and communication technology (ICT) for education of students with dyslexia and the importance of study of various aspects of dyslexia for an individual as well as a teacher. In order to achieve this aim, the chapter attempts to outline the rationale behind the study, followed by an update on special education status with special attention to Saudi Arabia as the researcher’s country of residence as well as United Kingdom (UK); researcher residing in UK for the major part of the research process. Finally the chapter outlines the aims of the research along with the various objectives followed to achieve the aims. 1.1 Introduction The last two decades have witnessed tremendous advances in information and c

Friday, August 23, 2019

Module Procedure Essay Example | Topics and Well Written Essays - 4000 words

Module Procedure - Essay Example It is also contempt of court for a jury member to ask for opinions and views on case from a person who is not part of the jury. However, in order to determine the facts and background information of the case in question, some jurors have gone ahead and fetched information from the internet. It is highly unlikely that the information available on the internet is reliable.1 A good percentage of the information on the internet is either exaggerated or false. Hardly do you find substantial facts on a case on the internet and it is illegal to use it for legal reasons. Basically it is the obligation of jurors to base their verdict only on the facts presented at the courtroom and not outside. It is also against the rules of a just deliberation to use the internet as a source of information to back up a case. Jury deliberation is where the jury, after a court proceeding thoughtfully, exits the courtroom to the deliberation room, listens and considers both sides of a case or a trial in order to reach a just verdict. Here, they share and exchange elements of a case that has just been presented before them with utmost fairness, analyze them and settle on a common decision. Usually, the deliberation is facilitated by a fair, strong opinionated juror.2 Basically, this is where the jury spits out their interpretation or understanding of t he case, collectively analyze and test each other’s points without biasness or bullying in order to come up with a reasonable common verdict, usually within law. The deliberation usually set the basis for any judgment that will be passed. The jury is usually not allowed to hold any external consultation to come up with a verdict. The advancement in technology and easy access to the internet has enabled jurors to obtain information on cases and parties involved with ease. Internet research by jurors is not allowed in criminal and civil trials because it has been described as a cause of the increasing cases of mistrials in the modern l aw courts. 3Judges have a responsibility of instructing jurors to avoid doing internet search on the case at hand. Despite the instructions from judges, many jurors have not refrained from using the internet in getting extra information about a case in which they are involved or the people who are involved in the case. It is also important to note that jurors are instructed to refrain from sharing case information with the public but among themselves. However, the access to social networking and electronic media has caused jurors to share with other people about cases and as a result they obtain questionable information about the case which plays a role in their perceptions about those who are being tried. The restriction that the jurors are given in the access of the internet is however limited to that period when deliberations on the case has began. The misuse of the internet by jurors has become a serious problem within the justice system.4This is illustrated by the easy with whi ch jurors can access obscure information on the individuals involved in cases through blogging or accessing information on Facebook or Twitter. These sites do not offer credible information because online community would post malicious or exaggerated information about individuals involved in case proceedings and thus make jurors to have a biased perception about a case. It has been revealed that jurors fall into the temptation of web search and which

Thursday, August 22, 2019

Journal Entry African American Essay Example for Free

Journal Entry African American Essay Hello my precious unborn child. I am not really sure where to begin. The doctor is saying that I might not make it through this pregnancy but they will make sure you live to see this crazy world that we live in. I want to make sure that you understand your history and where you come from! What a journey our family has been through. They just don’t make it easy for an African American Family. Here we are and we have struggled just to make it here to the Deep South. We settled here in Ole Miss just like lots of other black folks and you would think that after they freed us from slavery they could just leave us be. I guess I should tell you a little about who we are and what we have been through so you have a clearer understanding. Well it started when we got here. Brought over on ships, our family was slaves to the white folk right here in Mississippi. There have always been stories told. Why, I remember when I was a little girl my grandma telling us the story of Nat Turner. (1998) He went on a rebellion right here in the South. He was on a mission fighting for what he believed in. He may not have gone about it the right way but he fought until his death on October 30, 1831. After that it seemed to be one person after the next until finally Abraham Lincoln issued the Emancipation Proclamation. This was issued in 1863. (1998)This was a valiant attempt at freeing the slaves here in the United States but it technically only freed slaves in the states that were under the jurisdiction of the Confederacy. You would think that would make things better. Nope! There was a 12 year period after that that they worked hard on trying to make things fair for us. Your great-great-grandma was around through the reconciliation period. She said that we were finally awarded citizenship and in 1870 an amendment went in that stated you could not deny us the right to vote because of our race. (1998) My great-Grandma told us that just when things started looking up†¦It got worse. The Democrats came in and changed everything. They started doing every thing that they could to put us back to having no rights. But we as a race stayed as strong as we could. What you have to remember is that making our way in this world has been and remains a consistent struggle. We made leeway though! A young lady buy the name of Sophia Packard and Harriet Giles were able to establish a college for the â€Å"Negros† as the white folk like to call us. This was the first college for African American females. Spelman College’s goal at the time was merely to teach black women to read and write. And that they have done. But here I sit in 1963. A 33 year old female who isn’t sure what is going to be in her future. They call us free. I have to ask myself daily though, â€Å"Am I really free? † I mean we have separate schools. We eat in separate restaurants. (2010) They give us totally different bathrooms to use and all this is because of the color of my skin. I look at this world and I think to myself, â€Å"I put my clothes on the exact same way as everyone else. † Should the color of our skin really make things so much different for us? Every single day we have leaders out there fighting for what is fair and what is right. Take Martin Luther King for instance. (2007) He is on a mission. He is part of a group called the SCLC. (Southern Christian Leadership Conference) He has made major strides. I mean in Montgomery Alabama the black folks get to ride on the same buses with the same rights as the white folks. I can only hope that by the time that you grow up and are able to read and understand all this that you look at all this and have a hard time believing it. As I sit here and write to you and I look across the street of this tiny little home I live in I see the neighbors and in their front yard is a cross that someone has lit on fire. Why, because today he walked a white girl to school. Rumors started and now everyone knows that this little girl likes him. Yet he is being punished for it. It shouldn’t matter. If there is one thing that you need to know and one thing that I can teach you through this letter it is to be you. Know yourself. Never let anyone tell you that you can not do something. Most importantly, remember that loves has no boundaries. It sees no color. It does not understand hate. It does not segregate nor does it discriminate. I hope that you never have to endure the hardships that we have to endure during these trying times. Always remember to live with no regrets and never look back! I love you with all my heart-. Momma Works Citied Page African American Slavery (1998) Long Island University Retrieved from http://www. liu. edu/cwis/CWP/library/aaslavry. htm#turner Timeline Search for African American History (2010) Google Search Engine http://www. google. com/search? q=african+american+historyhl=ensa=Xtbo=ptbs=tl:1,tll:1850,tlh:1899ei=lrPUS9avLoK78gbfpL3qDwoi=timeline_histogram_navct=timeline-histogramcd=8ved=0CIcBEMkBKAg History of African Americans Information Please Database. (2007) Pearson Education, Inc. Retrieved from http://www. infoplease. com/spot/bhmtimeline. html.

Wednesday, August 21, 2019

Gender Gender Socialization Theories

Gender Gender Socialization Theories According to many sociologists, there exists difference between sex and gender. Sex is the biological classification and gender is the outcome of social construction of separate roles of males and females. According to Lorber (2005), masculinity and femininity is not inborn that is children are taught these traits. As soon as a child is identified as being a male or female then everybody start treating him or her as such. Children learn to move in gendered ways through the support of his environment. They are taught the gendered roles projected someone who is female or male. As the child grows up, he develops his identity, know how to interact with others and learn the role to play in the society. Lorber, Judith. 2005. Night to His Day: The Social Construction of Gender. In The Spirit of Sociology: A Reader, ed. R. Matson, 292-305.New York: Penguin. There are many drivers involved in the socialization process which transmits the traditional gender role to the children and henceforth leading to occupational segregation later on. One set of gender socialization occur between parents and offspring. Parents are considered to be the primary agency in the process of socialization. They are inclined to interact with boys and girls in discrete styles. For example, a one year old baby is considered to have no sex difference, and however, parents are likely to act with boys and girls in dissimilar ways. They react to boys, when they seek interest by being aggressive and girls when they use gestures. Such interaction have long term effect on girls and boys communication styles, leading boys to more assertive styles and girls with more emotive styles. Ann Oakley and Ruth Hartley (1974), studies point out four main ways in which socialization into gender roles occur. Firstly, applying diverse physical and verbal manipulations to the child, for example, dressing a girl in feminine clothes. Secondly, drawing the child attention towards gender-identified toys. This is known as canalization whereby, boys and girls are given certain toys, clothing, sports equipment, and other objects are often culturally identified more with one gender than the other. Boys toys tend to encourage physical activity, whereas girls toys tend to stress physical proximity and mother-child talk. According to Oakley (1974), the socialization process aid to the maintenance of male dominance and female subservience. The roles learn through the above process shape adult behaviour and hence, contribute to the reproduction of differences in behavior of males and females. Thirdly, Applies Different Verbal Descriptions to the Same Behavior: Even years later, working in professional careers, women might find that they have to deal with different standards for the same behavior, being called pushy, for example, for behavior at work that in men is admired for being aggressive. The same thing happens in childhood: A boy is encouraged for being active, where as a girl is rebuked for being too rough. Or a girl is complimented for beinggentle, but a boy is criticized for not being competitive enough. Encourages or Discourages Certain Stereotypical Gender-Identified Activities: As a boy, were you asked to help mother with sewing, cooking, ironing, and the like? As a girl, were you made to help dad do yard work, shovel snow, takeout the trash, and so on? For most children, its often the reverse. Note thatthe identification of girls with indoor domestic chores and boys with outdoorchores becomes training for stereotypical gender roles (McHale et al. 1990;Blair 1992; Leaper 2002; Shellenbarger 2006). The education system is also considered to be a major part of the gender socialisation process. The hidden curriculum is known for reinforcing the traditional model of how girls and boys look and act through the use of course material. For example, teachers reinforces gender roles by encouraging boys and girls to develop different skills. According to Thorne (1993), children also divide themselves along gender lines in the lunch room, claiming different spaces of the playground, and often sanction individuals who violate gender roles. Mass media are one of the most powerful tools of gender socialization because television, magazines, radio, newspapers, video games, movies, and the Internet are ubiquitous in American culture. Like other social institutions, mass media reinforce traditional gender roles. Magazines targeted at girls and women emphasize the importance of physical appearance as well as finding, pleasing, and keeping a man. While boys and mens magazines also focus on the importance of physical appearance, they also stress the importance of financial success, competitive hobbies, and attracting women for sexual encounters (rather than lasting relationships). These supposed masculine and feminine characteristics and behaviors are reinforced across the media system, from video games and movies that show athletic heroes rescuing thin and busty damsels in distress, to television programs that depict women as housewives, nurses, and secretaries and men as lawyers, doctors, and corporate tycoons. Print media a lso play an important role in socialization. In childrens literature, for example, boys typically are the protagonists, who use strength and intelligence to overcome an obstacle. When girls are included in stories, they are typically passive followers of the male leader or helpers eager to support the male protagonist in his plan. This state of affairs is undergoing change, however. An increasing number of television shows (Zena: Warrior Princess, Buffy the Vampire Slayer, Alias, and Veronica Mars), movies(Laura Croft: Tomb Raider and Elektra), and books (Harry Potter) have crafted new visions of masculinity and femininity. It remains to beseen if these images take hold and affect gender socialization processes. Mass media They also learn gender roles, the behavior and activities expected of someone who is male or female. These expectations channel male and female energies in different gender- appropriate directions. As children learn to look and behave like boys or girls, most reproduce and perpetuate their societys version of how the two sexes should be. When children fail to behave in gender-appropriate ways, their character becomes suspect (Lorber 2005) Lorber, Judith. 2005. Night to HisDay: The Social Construction ofGender. In The Spirit of Sociology:A Reader, ed. R. Matson, 292-305.New York: Penguin. At the minimum people call girls who violate the rules tomboys and boys who do so sissies. The gender socialization process may be direct or indirect. It is indirect when children learn gender expectations by observing others words and behavior, such as the jokes, comments, and stories they hear about men and women or portrayals of men and women they see in magazines, books, and on television(Raag and Rackliff1998).   Raag, Tarja, and Christine Rackliff.1998. Preschoolers Awarenessof Social Expectations of Gender: Relationships to Toy Choices.Sex Roles: A Journal of Research38(9-10): 685. Socialization is direct when significant others intentionally convey the societal expectations to children. Agents of Socialization Agents of socialization are the significant people, groups, and institutions that act to shape our gender identity-whether we identify as male, female, or something in between. Agents of socialization include family, classmates, peers, teachers, religious leaders, popular culture, and mass media. Child development specialist Beverly Fagot and her colleagues (1985) observed how preschool teachers shape gender identity. Specifically, the researchers focused on how toddlers, ages 12 and 24 months, in a play group interacted and communicated with one another and how teachers responded to the childrens attempts to communicate. Fagot, Beverly, Richard Hagan, Mary Driver Leinbach, and Sandra Kronsberg. 1985. Differential Reactions to Assertive and Communicative Acts of Toddler Boys and Girls. Child Development 56(6): 1499-1505. Fagot found no differences in the interaction styles of 12-month-old boys and girls: All of the children communicated by gestures, gentle touches, whining, crying, and screaming. The teachers, however, interacted with them in gender-specifi c ways. They were more likely to respond to girls who communicated in gentle, feminine ways and to boys who communicated in assertive, masculine ways. That is, the teachers tended to ignore girls assertive acts but respond to boys assertive acts. Thus, by the time these toddlers were two, they communicated in very different ways. Fagots research was conducted more than 20 years ago. A more recent study found that early childhood teachers are more accepting of girls cross-gender behaviors and explorations than they are of boys. According to this research, teachers believe that boys who behave like sissies are at greater risk of growing up to be homosexual and psychologically ill-adjusted than are girls who behave like tomboys. This fi nding suggests that while American society has expanded the range of behaviors and appearances deemed acceptable for girls, it has not extended the range for boys in the same way (Cahill and A dams 1997). Childrens toys and celebrated images of males and females fi gure prominently in the socialization process, along with the ways in which adults treat children. Barbie dolls, for example, have been marketed since 1959 with the purpose of inspiring little girls to think about what they wanted to be when they grew up. The dolls are available in 67 countries. An estimated 95 percent of girls between ages 3 and 11 in the United States have Barbie dolls, which come in several different skin colors and 45 nationalities (Mattel 2010).

Tuesday, August 20, 2019

The Hospitality Industry Of Malaysia

The Hospitality Industry Of Malaysia Around the world, the hospitality industry has been marked by growing at an unprecedented rate . There has increased focus on the hospitality industry as an industry of global dimensions. Today, the hospitality industry is considered as a successful sector especially there are more and more consumers look at the quality not merely quantity. Consumers will not be attracted by merely a large quantity of products offered, but they will pay attention to the quality of the products and service provided. Hence, the hospitality firms put more emphasize in customers needs and requirements so that the customer will feel satisfy. Dupre and Lane (1997) have mentioned that the historic ability of hospitality industry to anticipate customer needs has contributed to its successful in global economy. When asking about the components of hospitality industry, most people will give answer of hotels and restaurants. In fact, hospitality is just like a big umbrella. It is a people-oriented industry and involves employers, employees, and customers. The business of hospitality is created when the needs for certain services emerge for people away from home. People may travel from one country to another one, or travel from one state to another state. They may also travel to a place nearby their house. Those people need a place to eat or sleep. That is hospitality industry which provides these two distinct services that satisfy people needs that are sleep and eat. Thus, under the big umbrella of hospitality, there are two main sectors which included lodging and foodservice (Jones, 2002). Hospitality industry has provided the shelter for people staying away from home and provides food and beverages for people eating away from home or not prepares their own meals. Lodging sector involves the provision of facilities for overnight or longer time services to guests. In the view of most people, lodging is simply a place for people to sleep. For others, lodging is not just a place to sleep but it also provide entertainment and recreation facilities. In other words, lodging sector not just refer to hotels but it is also include lodging with entertainment facility such as cruise ships and spa resort, lodging affiliated with recreation like camping, and also lodging with health care such as assisted living centers. Each customer has different needs and requests towards their place to stay. Therefore, hospitality industry offer many types of lodging to satisfy varying customer preferences range from budget or economy motel to luxury hotels to extensive resorts. On the other hand, foodservice sector involves provision of food and beverages for consumption of patrons. Traditionally, the two main categories in foodservice sectors are commercial and noncommercial foodservice establishments. In commercial foodservice establishments, the preparation and service of food is the primary activity. Meanwhile, the preparation and service of food is secondary activity for noncommercial foodservice establishments. According to Dupre and Lane (1997), the commercial foodservice operations can be further categorized as stand-alone restaurants, foodservice within a lodging property, clubs, and catering. Meanwhile, the noncommercial foodservice operations are broken down further to restaurants within other establishment, eatertainment (combine the concept of eating and entertainment), and institutional establishment. The hospitality industry has its roots lie in social life. It is shaped by society and continues changes based on it. The societies often changes in what they need and what they want. Therefore, hospitality will continue changes with the changes in societies. Nowadays, leaders in hospitality firms go beyond the traditional skills in operation. They need to have the ability to understand and give quick respond to the changing world. They should also able to predict the changes in advance. For instance, people now are become increasingly concerned about the environmental issue. Because of this, more and more hospitality firms are aware about this and have increasingly encouraging environmental-friendly practices. They have adopted some changes in order that they can align themselves as environmentally conscious player. In Malaysia, the hospitality industry has experienced a positive increase consistent with the growth of global hospitality industry in recent years. In our country, the hospitality industry has become the major pillars of national economy. Zain (as cited in Lean and Chor, 2010) has highlighted that Malaysia which has visited by 16.4 million visitors in year 2005 has been awarded as the second most visited destination in Asia in that year. Tourism arrivals to Malaysia have achieved 23.6 million in year 2009 and have contributed to RM 53.4 billion. The arrivals of tourists have increased 7.2% compared to 2008 (Ministry of Tourism Malaysia, 2009). Despite the slower growth of Malaysia economy due to global economic crisis and concerns regarding H1N1 flu, the tourism industry has rebounded quickly. In 2009, there are approximately 2,373 hotels that contribute to a total room supply of 168,844. Besides, Malaysia hotel occupancy rate in 2009 was at 60.9% (Ministry of Tourism Malaysia, 2009 ). In addition, hotels in this country have been awarded accolades in world award shows. Pan Pacific Kuala Lumpur International Airport Hotel has voted as the Worlds Leading Airport Hotel for second year running in 2009 (World Travel Awards, 2009). Such awards show Malaysia hospitality industry has world-class standard. This study is conducted to provide information for public to have more understanding and increase awareness of Malaysia hospitality. Moreover, the hospitality firms in our country can obtain information regarding this industry. They can know about the Malaysia hospitality more thoroughly and use the information for planning and management at national and international levels. This is also can be used as referential framework by schools and institutes to educate and train their students. 1.2 Problem Statement Hospitality industry is the worlds largest and fastest growing industry. It is one of the major contributors to global economic growth. The hospitality related service has become more and more significance in recent years (Tsaur and Lin, 2004; Barros, 2005). Concurrent with the growth of hospitality industry, it has triggered a complementary need for growth in hospitality information. Thus, research has become an important tool for private and public sectors in this industry to gather information on the hospitality. In addition, the hospitality industry is considered as a competitive global industry (Claver and Pereira, 2006). This industry is unique since it involves people serve people. The performance of this unique operational system can have strong influence on the firms, the employee, and the customers. Therefore, the hospitality firms have to in touch with the markets in terms of recent trends and changes. They need to have thorough understanding of hospitality industry. Through a better understanding of hospitality and understand its uniqueness in our country, the hospitality firms are able to know better about the hospitality and can build competitive strategy. Although there are many research in hospitality, there is little research has been conducted on Malaysian hospitality. People always heard about French service, English service, American service, Thai Service and other services. Each service has its own characteristic. They have their own way to provide the service. Nevertheless, public is not clear about Malaysia hospitality and its characteristics. Malaysia hospitality does not have a clear edge. This study aims to explore the way that hospitality firms in this country to provide the service in Malaysia way. 1.3 Objectives To define what Malaysia hospitality concept is and investigates how service is provided in Malaysian way. To identify the difference of Malaysia hospitality from other service and thus understand about strengths and uniqueness of Malaysia hospitality. To propose Malaysia hospitality. 1.4 Research Questions How Malaysia hospitality firms provide service in its own way? What are the characteristics of Malaysian hospitality? What is the attractiveness of Malaysia hospitality? CHAPTER 2 LITERATURE REVIEW 2.1 Definition of hospitality The word hospitality is derived from the Latin hospitis that is origin for hospital and hospice (Barnhart, 1988). The past literatures have shown many meanings of hospitality. Grove (1965) has defined hospitality as a hospitable act or practice with sincere and generous welcome and entertainment of strangers and guests either socially or commercially. Collins Concise English Dictionary Plus has been sum up the definition of hospitality as kindness in welcoming strangers or guests (Hanks, 1989, p. 604) which is considered as the main theme of hospitality from the dictionary definitions from the 1930s to 1999s. Some definition of hospitality is too general to explain it. For instance, hospitality has interpreted by Tideman (1983) as the way that makes the guests feel satisfy and provision of desired quantity and quality of goods and services with acceptable price for the guests. This definition is too general to explain the definition of hospitality since it is actually can used to define almost any economic activity. Other academic paper has explained definition of hospitality in more holistic ways. For instance, Cassee (1983) interpreted hospitality as a harmonious mixture of tangible and intangible components food, beverages, beds, ambience and environment, and behaviour of staff (p. xiv). This definition has modified by Cassee and Reuland (1983) to a harmonious mixture of food, beverage, and/or shelter, a physical environment, and the behavior and attitude of people (p. 144). These definitions avoid the problem of conflating definitions of hospitality with the hospitality industry but continue to exhibit the underlying assumption that hospitality is something that is, principally, commercially created for consumption. In the past, hospitality has known as social value in western country. When the time passes, hospitality has been explained in a more detail way. When the time passes, hospitality has been explained in a more detail way. According to Gilje (2004), hospitality is a moral imperati ve, kindliness, civility, and even a legislated duty. 2.2 Characteristic of hospitality industry Hospitality is a special operational system which is considered as people industry. It is a service business that the hosts provide service to guests who are apart from home (Brotherton, 1999). One of the characteristics of hospitality industry that is stated by Walker (2008) is the operation time of 24 hours a day and 365 days a year for hospitality businesses. Walker (2008) also pointed out that the personnel in hospitality industry have to work longer time when compared to the other industries due to its long hours operation time. The personnel in this industry even need to work during the holiday, while others are enjoy their free time. In operation of hospitality business, many peaks and valleys happen. In a hotel, there are seasonal fluctuations which are months that have high, low, or moderate volume of business. In addition, weekly fluctuations also can be seen in hotel. There are differences of business volume between weekdays and weekend. Even in a day, there is actually has peak and valley time. Lots of the customers will patronize the restaurant during the meal period (Lane and Dupre, 1997). The hoteliers as the hospitality providers act as hospitable host and also security officer. It is very hard to play these two roles due to the unlimited time and public access of a hotel. However, these roles are essential to make the uninvited guests feel welcome and those uninvited guests do not create any security problems. In fact, the hospitality firms make great efforts to bring outstanding customers satisfaction. This not only can lead to loyalty of customers but also profit for the firms (Walker, 2008). In addition, Hepple, Kipps, and Thomson (1990) have mentioned that hospitality consists of both tangible and intangible components. The tangible components are the physical products while intangible components refer to services. Services cannot be touched, seen, tasted, smelled or heard before being purchased (Lockyer, 2007). Christopher, McDonald, and Wills (1980) have mentioned that products in service industry can produce a series of benefits. However, these benefits cannot be stored for future use. When a hotel does not sell out rooms for certain night, the revenue for those unoccupied rooms is lost permanently. Those unoccupied room cannot be stored like other inventory and hence the products provided is considered as perishable (Mullins, 1993). Walker (2008) has explained another characteristic for hospitality industry which is inseparability. Both the host and guests are indispensable in the transaction in hospitality industry (Brotherton, 1999). There is interaction exist between the hospitality provider and receiver. Lockyer (2007) has recognized that customer-employee contact as part of the product. Customers may dissatisfy with the poor service delivery despite the high quality of food. Customers are also considered as part of product. The behaviour of one group of customers such as make loud noise can influence other group. 2.3 Components of Hospitality Industry According to Jafari (2003), hospitality comprised of two components which are lodging component and foodservice component. 2.3.1 Lodging Component Lodging sector involves accommodation service which is the provision of facilities for people who stay away from their home (Jones, 2002). According to Chon and Sparrowe (2000), lodging sector is actually can more represent hospitality industry since it offer overnight and even long-term service to customers. In the past, lodging sector just provide the simplest and basic form of accommodation, which has known as bed and breakfast. Over the time, lodging is continually to change to appeal the customers. Nowadays, it is not just a place to sleep, but is augmented with washing facilities, comfort facilities, and entertainment facilities (Jones, 2002). 2.3.2 Foodservice Component Jones (2002) has indicated that foodservice sector is the provision of sustenance for those have their meal away from home. Chon and Sparrowe (2000) has highlighted that on-site and commercial foodservices are two elements of foodservice operations. On-site foodservice operations serve people from specific kind of institution which included schools, hospitals, nursing homes, and military. Meanwhile, commercial foodservice operations are different from on-site foodservice since they are open to all customers and compete in free market (Lane and Denise, 1997). 2.4 Hospitality as a service business Business in the food service industry is one of the biggest economic contributions towards a country in term of its hospitality system. Service in hospitality could be tangible and intangible where tangible could be the products sell in the market that can be touch, see, and taste, while intangible could be the unseen service such as food service (Barrows Powers, 2008). It is only can be evaluated by its quality characteristics. In term of business, service may provide and increase the organizations profit (Friedman, 1970). The goal of business in hospitality industries specially, is to satisfy clients. Barrows and Powers (2008) proposed that business in food service industry must satisfy customer needs for example, they wants least expensive food with enough variety and high quality so that they will loyal towards the organization. Therefore, the hospitality firms must implemented lots of business skills and techniques to maintain old customers and increase new customers (Kozak and Rimmington, 1998). Service in hospitality industry needs to meet customers satisfaction besides making profit and create customer loyalty (Lane and Dupre, 1997). In addition, good image of the hospitality industry would at least depends on the service business provide by the organizations under the hospitality system (Kozak and Rimmington, 1998). Thus, service must be treat as a function process where it will help the organization to generate profit, insure high quality, and make every moment count (Lane and Dupre, 1997). 2.5 Importance of Service Generally, service play as a significant role in the customer-oriented industry such as hospitality industry. It was argued that the service quality for the hospitality industry was highly competitive in meeting customer satisfaction (Jeong and Oh, 1998). The importance of customer service in hospitality is highlighted since that customer decision has a significant implication toward the continuous survival of the business in the market based on the degree of customer satisfaction. Tsang (2011) proposed several factors such as integration, moderation, relationship status, and discipline which impacted on the service performed. It is the responsibilities of the server in performing a quality service and creating a memorable experience for the customer while dining in the food service industry. However, the service quality context might respectively divergent for managerial and employee (Ross, 1995). Customer service is the fundamental key factor to success in the hospitality industry despite of keeping the competitive edges. Prompt service is important in meeting the demand of the customer thus creating customers satisfaction. Whereby, it dedicate for building customer loyalty indirectly and good reputation among the customers. This will then develop good reputation and thus allows spreading of positive word-of-mouth which enables attraction of new patronages. For ensuring the continuous survival in this highly competitive industry, the return of the customers is essential. Instead of that, attentiveness and passionate of the staff and server are also the essence of a good quality service in meeting the customer needs and demands. Mavondo and Nasution (2008) reported that the delivery of customer value should be emphasized in assuring customer expectation and need are met. Undeniably, customer satisfaction tends to be higher whenever the service provided beyond the customers exp ectation. A good service usually associated with better customer relationship. Establishing good customer relationship is vital particularly to the hospitality industry. Satisfaction toward quality of service received significantly brings in effect on the business performance in which a good service quality will in turns leads to customers repetitive patronage (Su, 2004). Designing quality service has gradually evolved becoming an important issue in particular in the hospitality industry. The service quality should be continuous and consistence. The first time visit of customer in experiencing the service will definitely affect the decision for their patronage in the future. Nice service experience will lead to retain regular customer as well as developing more business. On the other hand, bad service experience cause towards complaints, negative word-of-mouth, lower satisfaction, and reputation loss. CHAPTER 3 METHODOLOGY 3.1 Research Design This study aims to explore Malaysia hospitality, in which the service provided in Malaysia own way. It is considered as an exploratory study since there is little research previously done on the Malaysia hospitality (Jennings, 2001). The method used in this research is qualitative method. Jennings (2001) has suggested that qualitative method is applied in exploratory study because of the flexibility of data collection approaches. Furthermore, this type of study is not based on random sampling and representation of a studys population. Moreover, qualitative method is used to explore the perspectives, experiences, attitudes, and belief of the respondents (Holloway, 1997). 3.2 Subject The target population in this study is the industry experts in hospitality industry. They included the managers of hotels and restaurants. 15 managers of four or five star hotels and restaurants are selected. As they have rich knowledge and experience in field of hospitality, they can give their perceptions and opinion towards Malaysia hospitality. 3.3 Sampling Site This study will be carried out around Klang Valley. It is comprised of Kuala Lumpur and towns in Selangor. Hence, Klang Valley can be considered as the main city in Malaysia. It is the place that most of the tourists from other countries and even local residents will visit. Moreover, the hospitality industry in Klang Valley has grown extensively. Thus, Klang Valley is chosen as the sampling site. 3.4 Sampling procedure The sampling method used in qualitative research must provide information-rich data and serve the purpose of in-depth understanding (Altinay and Paraskevas, 2008). Thus, judgment sampling is used in this study. Judgment sampling is often used in qualitative investigation. The samples are chosen based on their expertise in the research topic who can provide information required (Sekaran and Bougie, 2009). 3.5 Data Collection Method Interview method is conducted since exploratory research can be studied by interviewing individuals (Sekaran and Bougie, 2009). Interview method provides access to experience and knowledge, and gives an opportunity to explore the issue investigated (Altinay and Paraskevas, 2008). The interview involves data collection through face-to-face interaction. By face-to-face interview, the nonverbal cues from the respondents can be noticed. The respondents facial expression and body language are observed for better interpretation of the views (Sekaran and Bougie, 2009). In addition, the interview technique of unstructured interviews is chosen. In this technique, the interviewer has some broad questions related to the issue studied in the interview guide (Jennings). By unstructured interviews also, rich data and thick descriptions of the world being studied can be collected. Open-ended questions are used in this research. Crowther and Lancaster (2008) have noted that open-ended questions are suitable for interview method as they can provide deeper insights responses and richer information. 3.6 Instrument Development A list of interview questions needs to be developed. According to Creswell (2003), the data collection of qualitative research should be conducted in the natural setting which always refers to the home or office of the respondents. Hence, interview will be conducted in the office of manager in the hotel or restaurant. Due to this, there is a need for the permission of interview. Information from the respondents is recorded by handwritten notes and audio taping during the interview (Creswell, 2003). According to Crowther and Lancaster (2008), the electronic device is used to record the interview in order to record the whole interview for future reference. 3.7 Data Analysis Walsh (2003) has noted that qualitative data analysis involves summarize the data and then identify related themes and patterns. Data reduction is the first step in qualitative data analysis since qualitative data collection collects large number of data. It can be done through coding and categorization (Sekaran and Bougie, 2009). The data collected is categorized and transcript. Moreover, a coding scheme is created to organize concepts (Walsh, 2003). According to Sekaran and Bougie (2009), the second step is data display. In this step, the reduced data is presented in an organized mode. Maps, charts, matrices, graphs, or diagrams can be used to find out the existence pattern. Conclusion drawing is the last step in data analysis. Qualitative theory is generalized by explaining the observed pattern and relationships, or comparing data against other data. CHAPTER 4 CONCLUSION As a conclusion, we hope that rich information can be obtained by interview the manager in hospitality firms during data collection time. By interpreting that information, we can have a clear concept about Malaysia hospitality. Hence, Malaysia hospitality can be defined clearly through this study. This study is useful for public and hospitality firms in knowing the details and understands about the service provided in Malaysia. When the hospitality firms understand about the Malaysia hospitality, they can provide service in Malaysia way.

Monday, August 19, 2019

Cocaine Essay -- essays research papers

My report is on the drug cocaine. I will tell mainly how it affects the body and nervous system. I also have included where Cocaine comes from to help understand exactly what we’re talking about, and to clear up any misunderstanding about the drug. Cocaine is both a central nervous system stimulant and an anesthetic. It is found in the leaves of the coca plant. The traditional method of coca use is to chew the leaves, producing a mild stimulation. Outside of South America it is generally used in it’s more refined and extracted forms, either powder cocaine, or freebase cocaine and makes a much stronger effect than chewing the leaves. The term "Crack" is alternately used to refer to street quality freebase cocaine, or to refer to the product of a particular manufacturing process, which uses sodium bicarbonate rather than a flammable solvent. Powdered cocaine is mostly snorted and crack or freebase cocaine is generally smoked. Smoking freebase cocaine causes a strong, short-lived peak of about 3-5 minutes, while snorting cocaine provides a lower high with major effects lasting closer to 30 minutes. The Mental facts of Cocaine vary with dose and the tolerance of the user. It increases alertness, wakefulness, elevates the mood, mild to high degree of euphoria, increases athletic performance, decreases fatigue, clearer thinking, increases concentration, increases energy, increased irritability, insomnia, restlessness. With high doses someone may exhibit a pattern of psychosis with confused and disorganized behavior, irritability, fear, paranoia, hallucinations, may become extremely antisocial and aggressive. Physically, it increases heart rate, blood pressure, and body temperature. It also increases the blood pressure, temperature, pulse, and the respetory system. It dilates the pupils, decreases sleep and appetite, gives you seizures, strokes, heart attacks, and may even cause death. Cocaine comes from the Cocoa plant that mostly grows in South America. Long ago, Inca Indians would chew the leaves to get a mild, but long-lasting stimulation. Chewing the leaves produces no â€Å"high.† Coca is consumed by chewing the leaves with a pinch of lime. Prior to adding the lime, the leaves are chewed to moisten and break them, as well as remove the stalks and strings. Then the... ...ith too little dopamine. As a result, the user suddenly feels sad and depressed. As a result, the user quickly goes for another dose. A lot of people will do almost anything to get cocaine if they are in fact addicted because the drug is so powerful. Another bad thing about this drug is that it often takes more and more of the drug to achieve the same effect, which leads to overdoses. Surprisingly, a lot of Cocaine addicts are football players, weather they are in High School or the NFL. This is true because some football players take the drug so that they get a boost of energy that cocaine gives you. When you are on cocaine, you are basically a machine. You do things that you wouldn’t normally do, just because you can. Sometimes people do things as stupid as racing there dogs as in one story I’ve heard. Why did they do it? They did it because they could. In conclusion, the effect that cocaine has on the body is incredibly powerful. What people have done is taken a small, useful, and almost harmless plant, and transformed it into a problem in today’s society. The plant in South America that was used to relieve hunger, was not meant to be used as such a powerful stimulant. .

The Indian Removal Policy :: essays research papers

Arguments over land, restrictions, and laws were common amongst the Indians and whites. It got to a point where the state of Georgia wanted the Indians off their land. Georgia complained to President Andrew Jackson, and he proposed the Indian Removal Policy. This policy was intended to be a peacemaker, but was really a threat to the Cherokee culture.   Ã‚  Ã‚  Ã‚  Ã‚  Through the American eyes the removal of the Indians meant more land which in turn meant more power and resources. Since the Indians were leaving, the resources would be in abundance to the whites. The government ( gov’t ) of the United states has been longing to introduce the arts of civilization, and it was the perfect time. Some of the members of the Southern tribes attempted to leave their savage ways, and in using what they learn they wanted to set up a gov’t they can call their own. If they were given permission to.. it would mean finally escaping the American laws.   Ã‚  Ã‚  Ã‚  Ã‚  The removal policy that started out as a voluntary request, progressed into a forced demand. The year that followed Andrew Jackson’s message to Congress, the U.S Army marched the Indian to their marked land. Thousands died along the way from lack of food and so forth. This path became known as the Trail of Tears. The Indians arrived on their territory, they soon realized their crops could not grown properly. The land they were on was bad soil, once again the Indians were given the short end of the stick, and faced with a difficult decision to stay, or to leave? Black Hawk’s tribe was one of the tribe who was asked to relocate to Iowa, and like the others found living conditions unbearable. Black Hawk took a stand, and fought the U.S troops this conflict became known as â€Å" Black Hawk War†. Black hawk was thrown in jail.

Sunday, August 18, 2019

Enmax :: essays research papers fc

Introduction: Our society is confronted almost everyday with many legitimate companies that are conducting business with consumers by collecting personal information. Many in turn end up losing millions of dollars to fraud through personal information each year. Protection to vital private information is becoming increasingly important with everyone. The Enmax brochure is mainly centered on logical arguments regarding personal information. Enmax also ensures the consumer that they are accredited as law abiding, responsible company. The brochure it self is a very heavily text based document that uses many words to describe Enmax’s measures and motives in collection personal information. The brochure is also very colorless in appearance which indicates it’s a very serious document. We choose this pamphlet because Enmax is one company that is trying to reassure its public that the personal private information they collect from their customers is save. It also goes on to raise awareness about Enmax’s use of personal information and try’s to inform the public of the choices they have regarding this. Additionally, it informs the public that collecting of personal information by Enmax is proper and necessary in order for them to provide great service. In addition the pamphlet really caught our eyes because it is not a brochure that is trying to sell a product, but rather a simple information package that is explaining how customers personal information is save with them. The potential benefits of reviving this document is that we would be able to make this pamphlet more eye catching to the public by eliminating the use of so much writing and adding color to it. Even though the topic of the document is about personal information commitment, the pamphlet should be constructed so that once received the consumer actually looks at it and not just throws it away. The current pamphlet tends to repeat information and can be constructed in a way that it would be a lot shorter. In addition the pamphlet would be constructed to get to the main points that would be considered most important for the consumer to read. Methodology: Primary Research will help us establish rhetorical context of purpose and audience though: †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The use of the Enmax brochure. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Calling the customer hotline, or special line for privacy issues that are provided by the Enmax Company (310-2010). †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Using any mission statements, annual reports, President/CEO messages regarding privacy of information. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Enmax Website. †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Speaking to Enmax representatives first hand regarding this issue.

Saturday, August 17, 2019

Civil War Technology Essay

Many technological advancements were implemented during the Civil War. Some of these include the introduction of the ironclad to naval warfare. The use of the railroad to speed armies and supplies around the country, high speed communication via the telegraph, the use of rifles that would change tactical warfare forever and the introduction of new medical practices and ambulance corps. One of the major technological advancements brought on by the Civil War was the introduction of the Ironclad into battle. These new craft were mainly made by encasing wooden vessels with thick plates of steel. These new ships could repel enemy fire as well as ram inferior wooden ship into pieces. One such ship built by the confederates was the Virginia, â€Å"The Ironclad carried ten guns and an iron ram on her prow; she moved slowly and awkwardly, powered by the two old engines of the Merimack, and it took half an hour to turn her around. In the harbor of the Hampton Roads, the Virginia, on her first day at war, attacked five Union ships† (McFreely, 17) â€Å"Five Union ships containing 219 guns guarded the mouth of the James River at Hampton Roads but the fighting this day would make them obsolescent. What day-the worst in the eighty-six year history of the U.S. Navy. The Virginia sank two proud ships.† (McPherson, 375,376) The Confederates were not alone in the building of ironclad although not everyone shared in the enthusiasm of theses new ship† Secretary of navy Welles did not at first want to experiment with new fangled notions. But rumors of rebel activities caused Congress to force his hand with a law of August 3, 1861, directing the construction of three prototype ironclads.† (McPherson, 374) several designs were submitted but John Ericssons was the one the Navy department accepted. † Ericsson’s proposal incorporated several novel feature. A wooden hull sheathed with thin iron plate would be overlaid by a flat deck with perpendicular sides extending below the water line and protected by 4.5-inch armor plating. The propeller, anchor and all vital machinery would be protected by this shell. Sitting on the deck was Ericsson’s most important innovation: a revolving turret encased in eight inches of armor and containing two eleven-inch guns.† (McPherson, 374) This ship was named the Monitor, and while the Virginia reaped havoc at Hampton  Roads the Monitor was on her way to meet her. â€Å"On March 9, the Monitor arrived from Brooklyn, and the two strange ships blasted away at each other, the Monitor circling her opponent. The battle ended in a draw, but it changed naval warfare overnight by making wooden fleets obsolete.† (McFreely, 17) Other technologies that were heavily used during the war were the Railroad and telegraph. The railroads allowed for speed of troop movement and heavy artillery that could only be moved rail. The telegraph likewise sped communications between armies, field personnel, Washington, Richmond, ETC. In 1862 alone the US Patent Office issued over 240 military related patents. The monitor itself had 47 individual patents. Another innovative advancement in weaponry was the rifle. While these weapons were not new to the battle field recent advancements in bullet technology developed in the 1850s, by Claude E. Minie’ and improved upon by James H. Burton made the weapons more practical and cost effective. â€Å"At the beginning of the war both sides were armed chiefly with smoothbore muskets that had an effective range of about eighty yards and took about twenty five minutes to reload. But during 1862 Union soldiers were with new rifles that had spiral grooves cut in the barrels, and by 1863 nearly all infantrymen, Yankee and confederate carried these weapons. These rifles put a spin on the bullet, increasing its range and accuracy. These new rifles meant that assaulting infantrymen in close formation could be picked off with rifles at four hundred yards. The casualty cost for a frontal assault became tremendous.† (McFreely, 17) The impact of the rifle on the battlefield was huge. â€Å"One reason for the high casualties of the Civil War was the disparity between traditional tactics and modern weapons. The tactical legacy of the eighteenth-century and Napoleonic warfare had emphasized close order formations.† (McPherson, 473,474) Some other technological break through brought on by the war were the creation of The Sanitary Commission and improvements in army medical practices. â€Å"The Civil War marked a milestone in the transformation of  nursing from a menial service to a genuine profession. The war also produced important innovations in army medical practice. One such innovation was the creation of special ambulance corps for first aid treatment of the wounded and their evacuation to field hospitals. These non-combat medics risked their lives to reach the wounded in the midst of the battle and evacuate them as quickly as possible to surgeons’ stations and field hospitals. The ambulance corps became a model for European armies down to World War I.† (McPherson, 484,485) Sanitary conditions by our standard today were inhuman but at the time of the war they were a vast improvement from previous wars. â€Å"Diseases was a greater threat to the health of Civil War soldiers than enemy weapons. This had been true for every army in history. Civil war armies suffered comparatively less disease mortality then any previous army. While two soldiers died of disease for everyone killed in combat, the ratio for soldiers in the Napolonic and Crimean Wars had been Eight to one. Only by twentieth century standards was Civil War disease mortality high.† (McPherson, 487) In conclusion the Civil War saw the introduction of the ironclads which made all fighting vessels obsolete in a single afternoon of battle at Hampton Roads. The introduction of better medical practices and ambulance corps. The use of rifles which made the tactics of Napoleonic Warfare’s close order formation a suicide mission. This war also saw casualties on both sides in astronomical numbers due in no small part to the use of these new technologies. In the end the use of these new weaponry and technology would change how all wars there after would be fought. WORKS CITED McFreely, Mary Drake The Civil War Telecourse Study Guide. Virginia: EPM Publications, 1990. McPherson, James M.Battle Cry of Freedom New York,: Ballantine Books, 1989.

Friday, August 16, 2019

World Religions and Places of Worship

Religious expression The statement of â€Å" Money should be spent helping people, not decorating a place of worship† is a very controversial one. It could either be true or false, depending on the place, time and size of the church. It is completely true that the money used for decorating a place of worship such as a church or a mosque could be better-spent helping people as mentioned in the previous statement. However, I agree and disagree with this statement to certain extents.I agree because, taking Christianity and churches as an example, it is taught in the bible that modesty is an important aspect of life that must be met. However, many churches seem to do the exact opposite. Decorating their walls with paintings, using stained glass windows and placing gold crosses within the church. Other religions such as Islam also spend a lot of money on the interior and exterior decoration of mosques. Filling them with golden calligraphy and a number of minarets that are all expen sively done.This money could have been used to help the less fortunate and other people who are in need of financial aid. I disagree due to the following reasons; firstly with places of worship being fancily decorated, expensively or not, it increases the amount of respect people have to that place. It also shows respect to, in some religions, god or the person of worship for that religion. Taking the Notre Dame as an example, the amount of money it brings to the tourism of France is extremely high. People visit it for pilgrimage, examining its intricate architecture and design and even to repent.The extra money this church brings in could help the less fortunate in many ways. Thus proving the previous statement controversial. Secondly, the aim of showing god the sacrifices and financial efforts that were made to his satisfaction and in satisfaction of his worshipers. This reduces the effect that the statement has on the decoration of places of worship. In conclusion, I both agree a nd disagree with the statement of â€Å" money should be spent helping people, not decorating a place of worship†.Due to the numerous reasons and examples above and taking into consideration the main point of money that could have been spent helping people, spent on decorating a church that would positively impact the economy of a country and then helping people. The statement could work both ways, and if the place of worship was properly decorated, attracting enough people to it, it can gain enough money to help people in need of help and improving their lives from all aspects is possible.

Thursday, August 15, 2019

Dbq of “The Roaring 20’s”

Honors American Studies 2 Blk. 1 3-19-2012 Document Based Question. In America, the 1920’s were a time of constant change, and also great conflict and there seemed to be two sides. The side encouraging change and the side repelling even the sheer idea of change. But whether you liked it or not, change was happening all over. Hundreds of new products were being churned out of assembly lines by the minute, and it seemed that everything was feasible with new technology. The economy was booming, and with the help of credit and mass production, even the poorest of citizens could afford goods.Change was every evident in the 1920’s and no matter if it was good or bad, it was necessary for the growth of the United States. Documents A and G both show a side to society that was quite unheard of before the Roaring Twenties: women acting â€Å"unladylike†. Document A is a cigarette advertisement from the 1920’s, showing a woman in a skimpy flapper dress claiming the a ttention of a young man. The slogan on the ad reads â€Å"what is more irresistible than Murad? † Document G spectacles a scandalously clad woman, a flapper. The woman’s dress is sleeveless, and is short enough to show her knees.Both illustrations show how women were beginning to escape the shadow of their husbands, and to defy the standards that society had trapped them in for generations. Women were fed up with being the quiet, subdued housewife and were ready to make their mark on the world, no matter what it took to do so. Another idea that rocked American society was the notion of planned parenthood and birth control. In Document D Margaret Sanger tells of the horrors of premature parenthood and gives countless reasons to avoid becoming a parent too soon.She blames children coming too soon for the â€Å"millions of marriages [that have been] blighted†. She resents the idea of marriage being an introductory to motherhood and states that Americans need to und erstand that the idea of womanhood as it relates to marriage has changed and that planned parenthood and birth control can help preserve this new idea. Sanger declares that motherhood is a wonderful experience that helps to shape and unfold â€Å"the realization of her higher nature† a woman has when she is ready to bear children.This being said, she also states that without the proper time for a couple to bond, an early or unplanned pregnancy can cause unwanted separation between husband and wife. Sure this all sounds fine and dandy to the average American, but the Catholic Church was not pleased. The Catholic Church did not believe in birth control fought heavily against it. But dispite their efforts, Margaret Sanger planted a seed in the minds of the young couples of America, and completely changed the perception of motherhood and marriage. Advertisements were the next thing to go through major changes.Very seldom, if ever did companies use risky tactics to attract custome rs until the 1920’s rolled around. Businesses were using fear, generalization, and blanket statements to get customers to buy their products. Document E shows this in the advertisement for Everyday Flashlight and Battery. It is titled â€Å"The Song that STOPPED! † and is about a young girl who goes down into her cellar for her mother, but trips in the dark and breaks her leg. The advertisement circumstances that â€Å"if a flashlight had been hanging at the head of the cellar stairs, this little tragedy would have been averted†.Everyday Flashlight uses this story to instill fear and anxiety into their customers, and say that they need their product not only as a convenience, but to protect their family. They play upon the desire Americans have to make their lives easier and tell the public that they need their flashlight to do so. These tactics were brand new in advertisement, and only got worse as years went on†¦now we even have half hour long advertiseme nts telling us how much we need a product†¦ America underwent many different vicissitudes during the â€Å"Roaring Twenties† and each one helped to develop what the country is today.Changes in advertisements paved the way for the infomercials of the 21st Century, and helped to sell products and keep the economy moving. Margaret Sanger gave America a whole new perspective on motherhood, marriage, and birth control that Americans still follow today. And the flappers†¦well, they sure did provide entertainment, as well as a way for women to express themselves and have a little fun after years of oppression. Although a few changes eventually helped drive America into a depression, most were quite beneficial to the country and are still affecting Americans today.

Wednesday, August 14, 2019

Advance Effects On Eearly Relationship Against Tinagers Essay

The biggest threat about teenage dating is their inability to maintain a relationship. Teenagers mostly, do not understand the necessity of sustaining a relationship over a period of time. Therefore, frequent break ups and fights lead to attempts of suicide, teenage pregnancy or mental instability in extreme cases. This happens due to lack of experience and a broader understanding of what relationships are. Teenage relationship deals more with exploring their new-found youthfulness than exploring the extent of love. This makes them reduce a relationship to the concept of possessing a boyfriend or a girlfriend making them lose sight of what is important. This is why we have more cases of teenage dating than cases of everlasting friendship. Most teenagers lack the proper understanding of balancing friendship and dating causing even best friends to grow apart. This also implies increasing isolation with their new found boyfriends or girlfriends making them further unavailable and unexposed to potential friends in their immediate circle. The most visible negative impact of teenage dating is the school grades. Teenagers lose interest in studies and this is emblematic of their shifting priorities in life. This involves a double failure when teenagers lose their marks in class followed by problems in a relationship on the personal front. FURTHERMORE As teens develop emotionally, they are heavily influenced by their relationship experiences. Healthy relationship behaviors can have a positive effect on a teen’s emotional development. Unhealthy, abusive, or violent relationships may contribute to negative consequences. Research focused on the consequences of teen dating violence have similar limitations as those focused on identifying risk factors for teen dating violence making it difficult to make causal connections between teen dating violence and  certain outcomes. DESPITE LIMITATIONS, CORRELATIONAL RESEARCH SUGGESTS THAT VICTIMS OF TEEN DATING VIOLENCE ARE MORE LIKELY TO: Do poorly in school or not attend school due to feeling unsafe. Report binge drinking, smoking, using drugs, or engaging in unhealthy diet behaviors, including taking diet pills or laxatives and vomiting to lose weight. Become pregnant or have an STD. Attempt suicide and report feelings of hopelessness and sadness. Develop a negative body image and become uncomfortable with their sexuality be overly dependent on others and not achieving independence Ending up into violent adult relationships. VICTIMS OF TEEN DATING VIOLENCE MAY ALSO FIND IT VERY CHALLENGING TO Establish intimacy with a partner; Become a positive member of society; Develop a personal value system; And establish an adult identity. Abusers involved in teen dating violence create a pattern of behavior for themselves, which puts them at risk for ruining future relationships. In addition, perpetrators of teen dating violence may be more likely to bully and perpetrate violence against their peers. The earlier a problem is recognized, the sooner it can be addressed.

Tuesday, August 13, 2019

Employability & Personal Development Article Example | Topics and Well Written Essays - 2000 words

Employability & Personal Development - Article Example Modern day leading industries like electronics and telecommunication are based on the basic principles of Quantum physics. This conference and Max Planck institute not only provides a common ground for experts all over the world to share their innovations but also created an opportunity for companies and individuals that want to choose and earn greatly in the businesses related to this field (Joas, Lehner & Renn, 2008). Content: The major content besides presenting a tribute to the rightly said father of modern physics Max Planck, were research papers regarding different innovations made by experts present all over the world. This conference was also held to raise awareness in business professionals and companies aware of the importance of modern phenomenon in physics for the progress of them as companies and individuals (Joas, Lehner, & Renn, 2008). In the attended conference experts and business professionals from all over the world were gathered at single place. Properties like in vestigation of the issue were addressed at the conference as most of the modern industry is based on the basic instinct as business professional must have. ... Dignitaries from all over the world present in the conference. It also helped understanding the concept of inter-race communication. Research papers by major scientists and people relating to industry were presented in the conference. I can feel a great enhancement in my written communication skills by reading these research papers. Modern day phenomenon of informed consent is also improved by reading the papers written by business icons (Joas, Lehner, & Renn, 2008). Personal development skills on employability: It is a common sensed argument that one can excel greatly in the business profession if he knows basics and modern innovations made by industries and individuals all over the world. Innovative steps are taken on every day basis regarding electronics and telecommunications. Knowledge of the product or service provides a great aid when talking about development of personal development skills and their impact on employability. As an example one can drive a car more safely and ef ficiently if he/she knows basic limitations of engine, brakes and suspension of the car he is driving. Other personal development skills are like one skill to work as an analyst, planner and organizer, team leader and technical knowledge regarding the business one is involved are dependent on the basic knowledge and innovations that are done in the field of that specific business. Another personal development skill required greatly by organizations and as a satisfaction of an individual as business professional is the ability to investigate. One can do critical analysis, critical thinking and profit based analysis of the product produced by its own self or company he is working for if he has basic and new ideas